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The room was big and clean but free wifi didn't work at all. I stayed there for 2 days and didn't have hot water on the 2nd day so couldn't take a shower. It was horrible.

Generally we had a great time. Unfortunately the restaurant was under renovation but look forward to when it opens. There wasn't much advice about how to safely get to the Riesling trail and the bike lock didn't work. Staff should be more knowledgeable about this. Otherwise it was a nice stay.

Good value, spacious room, lovely outlook over golf course.

Excellent

Clean neat. Staff very accommodating with itinerary change. Recommended.

Stayed for 2 nights, an excellent venue, especially if your playing golf. Staff were excellent always helpful

Everything was well presented and kept in good condition. Will being staying there again in te not too distant future.

We did not like how there wasn’t a designated footpath to walk back into town as it was unsafe to walk along a major road during the day and at night if you want to go into town for dinner. Also, the showers took ages for the hot water to come on and when they did it was very little water pressure.

on arrival the reception staff was on the phone taking a booking whilst there was two people waiting. he gave no indication or acknowledgement that he has even seen the people waiting. ACCOR HOTEL should be embarrassed at the lack of professionalism of the restaurant. firstly there had 1 person serving and didn't even look at patrons waiting to be seated. I had to go tot bar to order room service and was greeted with "Its going to take a while depending on what you want (at this stage the restaurant had three tables occupied. I chose a quick option of Steak fries and Onion Rings which cost me $29. (very expensive) then I proceeded to wait for over 1 hour for delivery and only received it 20 minutes after I went back up top the bar to ask where it was? when delivered the steak fries were inedible. they weren't even cooked properly. by this time i was so annoyed I didn't even bother to complain which would have fallen on deaf ears as they clearly didn't care less. disappointing management who was sat his desk even when he could see the restaurant staff member was struggling. Would not recommended and will never stay there again. Overall room was lovely but the service from the staff was horrible. Do better ACCOR.

A great place to stay

Nice and clean, quiet location next to a beautiful golf course.

Clean, quiet and spacious rooms. Great value for money

We stayed for one night and were impressed throughout. The room is large, spotlessly clean, and recently renovated — you can tell they've invested in upgrading the space. The bed is genuinely comfortable, and everything feels fresh. Reception staff were attentive and friendly. A nice surprise was the welcome package in the room — complimentary bottle of red, chocolates, and bottled water. Those little touches make a difference. The location is peaceful, facilities are good, and this is solid, well-run accommodation. Prices are reasonable for what you get. Worth the visit if you're exploring Clare Valley.

We were upgraded since our room’s heating was not working. Helpful staffs responded immediately.

Everything was good

We did not have breakfast at the hotel - no mini bar, but small bottle of wine & crisps on offer.

Room was very clean staff extremely friendly. Really enjoyed our stsy will stay again.

Spacious and clean room, the bed was very comfortable. Will be back

I enjoyed my time living in the studio for three people. It’s a cozy, little house, and we enjoyed the vibre. 1-2 things to improve are the cleanliness and maintenance. The bedsheet was dusty and some of the switches were worn out. The gym room was old and dusty, with spider webs.

Breakfast menu was very refreshing and good variety, great coffee and yoghurt pots. We asked for poached eggs as my husband didn’t like scrambled eggs and were happy to make them.