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The behavior of the owner and the management at this property is deeply concerning and unacceptable. The shared laundry room is marked as usable from 2–6 PM, but the sign is extremely small and nearly invisible at night due to poor lighting. At around 8:00 PM, I entered only to check the location of the laundry room and whether detergent was sold. Access to this room requires a special key provided only to guests, meaning I was clearly a legitimate paying guest. The door was stiff but opened normally, and I did not force it or apply excessive pressure. Suddenly, the owner — a woman appearing to be in her late 50s or 60s — rushed in and began screaming aggressively at me, repeatedly yelling “What are you doing here?” and “Get out.” She refused to listen to any explanation and treated me as if I were a criminal or intruder, despite the fact that only guests can access that space. She then accused me of intentionally breaking a small plastic ring on the door, something I was not even aware existed. This accusation was baseless and appeared to be an attempt to shift blame onto a guest without evidence. This is a shared facility for all guests, not a private area. Even if I entered after hours, screaming at a guest, repeatedly shouting “Get out,” and behaving in a threatening manner is never acceptable. The owner’s extreme hostility, shouting, and intimidation felt discriminatory and racially motivated. It is difficult to interpret this behavior as anything other than racia

Staff were great & the apartment was perfect! Thankyou.

They are management is terrible . I went community laundry which is after hours ( 2-6 pm use only ) sing is small can’t not even see at night 8:00 pm to check is it available and l can check for other laundry supplies if they sell fro

Easy check in, clean room and good location.

Everyone parked accordingly in a small area and it worked well

Our room was spacious, the bed comfortable and the kitchenette was very good. There was a guest laundry and parking on site The motel was within a few minutes’ walk from shops, dining and the waterfront. The manager was super friendly and helpful.

Great location near beach and shopping, very clean & quiet, friendly staff.

Receptionist went above and beyond to make our stay comfortable--thank you

Great room, easy access to everything in town

A great apartment in a terrific position . Very helpful staff too . Good takeaway and restaurants in walking distance Would highly recommend . Wifi signal was extremely weak , which they said was unusual. If we sat on veranda it worked better . Esperance is a lovely place to visit

Fantastic and friendly staff clean room

Very friendly helpful staff Very clean, well appointed, large room.

We stayed here for one night on our way across the country. Everything about our stay was fabulous. The location is central to Esperance with quick access to the beach road and most places to eat. The apartment was clean, had comfortable beds, all the amenities we needed and easy parking. We couldn't have asked for a better stay.

Nice location, easy check in

As the property is located on the corner of a Main Street and opposite Macdonalds we found our stay very noisy at night and early morning. It is close however to waterfront and walking distance to all conveniences. The room was clean and comfortable.

This is not a Motel. It’s a full apartment with kitchen. So clean!! It’s huge! We will be back best place in esperance by far

Clean, friendly staff, great location

What a little gem. Large suite type accom with kitchen. Impeccably clean & very friendly to guests offering free laundry facilities after hours. Walking distance to shops & restaurants. Highly recommend

Lovely property perfect location and laundry milk provided. Even let us add extra guest at late notice perfect location highly recommend loved shower

Lovely unit, well equipped,good location, friendly and helpful staff 😊