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Two things we didn't like abou this hotel. We don't like "open bathrooms" and all of the rooms apparently have these. Secondly, the aircon was not good. They had a stand up fan nearby which we had to use. I live in Europe and when you see a fan in a hotel room--it doesn't make you happy! This is Australia for heavens sake! AC is critical to a good sleep, I would say. This place does not have good AC, sorry to say.

Great staff and super clean room. Great bathroom facilities.

Lovely room, decor, ambience, service and amenities. Clean, quiet and comfortable. Lovely comfortable and classy foyer with genuine heritage appeal. Only criticism was surprisinly basic food and drink offerings.

All good as always

High standards hotel Friendly professional staff Will keep coming back 😊👍

Hôtel historique avec beaucoup de charme et très bien situé, sur la Lydiard Street et ses magnifiques façades. Personnel très sympathique, bon restaurant.

Lovely hotel excellent service good food. Very comfortable bedrooms.

We didn't stay for breakfast, but did enjoy dinner the night before - food was delicious with generous portions. Loved the beauty and history of this hotel.

Loved the history of this hotel. Beautifully preserved and maintained, with exception to the carpet in the lift, which has seen some rough days with lughgage. Our room felt like a bit of a dud, way at the back of the hotel with a brick wall and roof view. Incredibly comfortable room and bed though. Could do with plugs easier to find, rather than behind bed at skirting level, but historic hotel so allowances made. Wonderful welcoming staff. A gorgeous place to stay.

The hotel is beautifully preserved honoring a by gone era. The staff are friendly and attentive. Although we stayed on a 40deg day and the aircon struggled to keep the room cool and the soft mattress and heavy bedding are not suited to extreme heat

Good hygiene for this old historical building. Very convinient location. Tv remote control can only channel down not up. Other than cups and glasses, cannot find anything else, called reception, no one bothered to answer the call.

Lovely old building

The hotel was beautifully renovated with many original fittings. It is in a great location for shopping and dining, with all the major stores within walking distance. The staff were very nice and replied promptly to some questions I had before check in. I was only there overnight and didn't get up in time for breakfast but the menu looked great. My only very minor negative comment would be that the bed was very creaky. I would definitely stay there again next time I visit Ballarat.

The old character and decor of the hotel. The fantastic, comfortable rooms. Like stepping back in time. Fantastic value for money in a beautiful historic city.

Spotless room polite staff

Room was clean and bathroom too

The room was very nice - spacious and old worldly.

Love the historical feeling of this hotel

All good