クレイグズ ロイヤル ホテル

Good hygiene for this old historical building. Very convinient location. Tv remote control can only channel down not up. Other than cups and glasses, cannot find anything else, called reception, no one bothered to answer the call.

Lovely old building

The hotel was beautifully renovated with many original fittings. It is in a great location for shopping and dining, with all the major stores within walking distance. The staff were very nice and replied promptly to some questions I had before check in. I was only there overnight and didn't get up in time for breakfast but the menu looked great. My only very minor negative comment would be that the bed was very creaky. I would definitely stay there again next time I visit Ballarat.

The old character and decor of the hotel. The fantastic, comfortable rooms. Like stepping back in time. Fantastic value for money in a beautiful historic city.

Spotless room polite staff

Room was clean and bathroom too

The room was very nice - spacious and old worldly.

Love the historical feeling of this hotel

All good

The hotel has an old worldish charm of the past complete with worn carpets, rickety style lift and antique furniture. Our room had an annoying cupboard door that would swing open and was hard to close. The room was serviced once during our four day stay and it was very basic with beds made & bins emptied only. Toilet paper was not replenished so we ran out & mini bar not restocked and we had no milk for tea & coffee. Staff were not that helpful.

The hotel is an amazing beautiful building and I highly recommend but the room was not at all satisfactory. Outside the windows they have so many air condition units that making do much noice and during the night it was so difficult to sleep. I believe this room should not be in use.

Nice room that suited my needs

Loved our stay at Craig's Royal Hotel, perfect time period hotel.

Horrible room conditions, cold wind keeps blowing into the room, shower heads too old.

Lovely historic hotel. A bit tired in some areas. House keeping staff were very helpful and friendly. Assistant manager was excellent. Very professional and friendly, thank you Linc. Great location in central Ballarat. We walked everywhere. Breakfast was most enjoyable, nice dining room. Prompt friendly service from the waitress. Some rooms are very small, so be aware of this when booking.

Before check in we must find parking on the street. There is 1 hr free parking so we can check in. We have reserved parking for $10 per night and we couldn’t reverse that as we pre booked. But we realized there r free street parking after 5:30pm and before 9am. After check in we could get the garage key to park our car. Our first night was fine. But on the second night there were street work from council throughout the night. We were not informed about it and pretty much got told to live with it during our stay. We were also evacuated at 10pm as the street work caused a black out. First we got told to wait in the cold on the street. Then after 10:30pm we got told that we could sit in the foyer. Then we were told we could go back to our room. Our sleep was broken due to black out and street work. The room was ok. The bed was terribly soft bad for the back and the bed shakes when there is any movement. The lift is the original so if someone used it and didn’t close it properly, u won’t be able to call for the lift unless someone closes the door for you, not convenient at all as I stayed on level 2…. The noise from the street was noisy due to car movement. I thought due to a small town maybe it won’t be that bad but it is … cat throughout the night… maybe I’m a light sleeper and I can hear every car…. The hot water was good. If I had a second chance to choose again I would not have chosen this place to stay.

Lovely place to stay. Although I didn't eat there, the areas looked clean and inviting. Room was clean and sheets sharp and clean. Everything for a sales rep would want for a good nights accommodation.

Clean room Friendly staff Just keep hearing a bird cheeping from our room lol.

Location and staff were great , room had too much furniture making it hard to move around. Bed (two singles pushed together with a very thin topper) appeared to be broken leaning to one side. Carpet throughout the hotel worn and fraying, sink in ensuite had a crack, shower door had a gap slowing water to spill on floor. So it needs a bit of love.

Mattress very hard…first time in a long time I’ve stayed in a hotel without pillowtop. Only accessible powerpoint was in the bathroom and no smarttv so stuck with free to air. Bathtub needed recaulking. Overall disappointing given the price but staff were kind and location was very good.