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I liked all aspects of the hotel & accommodation. Great size room and well looked after. All staff were friendly and helpful

Clean

I arrived at this hotel and entered my room, only to find dirty black hairs in the bed and in the bathroom sink, also on the ground of the bathroom. The noise from the pub/playground went on until midnight. There was rubbish everywhere outside my apartment door and in the parking bays and not mention it was not just “rubbish” it was filthy broken plastic cups/glass and cigarette butts. The food was not worth the money. Would not recommend this hotel.

The room was comfortable and clean. We would stay again

Excellent service and great facilities

The staff were most helpful and did not hesitate to respond to all questions in a very pleasant manner.

Good quality

Would have rated it excellent except for the noise in the mornings from bins, staff and tradies doing work. We were closest to the storage areas and the hotel itself so would try it again with a room further away. Bed was comfy, room was clean and the shower pressure was amazing. Staff were lovely and the meal in the bistro was great.

Room was clean and tidy on arrival. Bed was comfortable. However, on the 1st morning, I awoke to find ants in my bed and all over the bench. Reception was advised and they acted promptly by using a can of Mortein spray, They also gave me a complimentary meal. I stayed for 9 nights and noted that the bedding wasn't changed throughout my stay. Towels weren't changed regularly. Rubbish was left for 3 days before being emptied by myself even though I had had the ant problem.

Very very busy on the day of our stay...unable to get a table for dinner in the main area, only recently opened after renovations. Big crowd. Had dinner in sports bar, all good.No complaints. We'll stay there again.

Great

Clean rooms, good value for money. Great dining areas.

Ordinary ‘country’ motel feel about the rooms. Expensive for an out-of-cbd 3 star hotel/motel. Chosen (no doubt by many) because of its proximity to the NW Private Hospital. Huge dining/bistro areas which look very new and tidy- very popular for families. 2 nights here and room not serviced in that time.

Was a bit noisy with other visitors

Stayed here for 2 nights for a 70th birthday. The updated room was lovely. Had the quietest AC I've ever encountered which was great! The bathroom facilities were excellent! Undercover parking right outside the room door. The bar had meals on offer. The staff we interacted with were really nice and helpful. Good spot located near where we had to go.

Tv in room did not work, the bench under the tv was not cleaned, the bin in the bathroom was not empty and it had sanitary items in it.

nice stay, only issue was no TV signal

Good

Room was well equipped for our 2 night stay. Will be a great place when Tavern reopens.

Needs a bit of updating. Definitely needs large potholes in driveway area filled.