グランデ エスケープ リゾート

スタッフがフリンドリーでとても良かったです。お部屋も、子どもがいたので広いお部屋に無料で変えてくれました。（空きがあったので）スペースも広く、コインランドリーもあり。お勧めです。

林に囲まれてうるさくない環境 アメリカ、オーストラリアによくある部屋の前に車を止めるレンタカーで旅行する人に便利ですね。

Excellent staff, immaculate room, quiet and lovely garden surrounds

More dinner menu options would be nice other than that couldn't fault it. Lovely room , lovely pool , lovely staff

Parking was easy. Breakfast seemed fresh

room was clean and all the staff were excellent ,Bethany the manager was superb and couldn't do enough for us

Will not stay here again

Staff good. Room had too much deodoriser in it. Grate in carpark I stepped in during the evening almost rolled my ankle.

Large room with sitting area as well as bed. Bathroom still has shower in bath.

Clean, older building, no staff after 5:00 o’clock

Yes

As you entered the lounge room you were hit with a strange smell. The bathroom smelled of chlorine and some of the tiles in the shower were mouldy. The beds in the single room both had dipped significantly when you sat or laid on the bed. One of the beds also had dead bugs in it. When I told the receptionist in the morning about it he said he couldn’t refund and could only give us a bottle of wine for the inconvenience.

Large room very clean

Quiet and comfortable room, friendly staff, comfy bed.

Quiet place, lovely restaurant and bar, rooms a little dated but comfy bed. Staff friendly and helpful

We stayed from October 22-26. Throughout our stay, the water pressure in our shower was so low that it was extremely difficult to shower properly. Having two small children made this an even bigger issue. This issue was brought to your staff’s attention, but unfortunately, nothing was done to resolve it. In addition, the television in our room had a persistent blue tinge on the screen, making it difficult to watch. This problem was also reported but remained unaddressed. I had also specifically requested that our rooms not be serviced during our stay, yet they were cleaned regardless of this request. At a rate of $1,525 for four nights, I expected a much higher standard of accommodation and service. In effect, we were left without a properly functioning shower or television, amenities that are fundamental to any modern hotel stay.

Good, comfortable room. Quiet environment. Staff - particularly those in the bar and restaurant - were great, but extra staff in the evening would be advisable. Restaurant meals were tasty. Breakfast was filling!

Toilet bowl is too low. It would be a good idea to have better toilet paper. No shower screen. Enjoyed the heated bathroom. Lots of parking, thank you.

Parking easy and cleanliness of room spot on, Staff could not help enough they were excellent

Room was ok; smelt like a smoker was previous guest. No toaster.