グリーンエイカー ホテル

スタッフは完璧だがあまりにも部屋が古く汚すぎる

バッパーの少しきれいになった感じ、スタッフの対応がとてもよかった。

特に問題ありません。 laundryがあればなおよかったですが部屋も綺麗で過ごしやすかったです。 また、近くに行くことがあれば是非利用したいです。

Very nice thank you very much

Air conditioner worked well, but no room cleaning during the 4 day stay. Staff were excellent. Bar service excellent.

Bad

On week days there’s a good amount of parking, carpet was very dirty, beds comfortable, staff ok.

Room was very dirty, toilet wasn’t cleaned still had poop on the underside of the seat and shower wasn’t clean moulded, hair and no water pressure. Air conditioning was dirty on top. Room was not vacuumed. The only thing I liked was the bed was comfortable.

The room was clean the shared washrooms were kept cleaned

The manager came up and started screaming and swearing at me

Beautifully clean bed and room with air conditioning and tea/coffee making facilities.

We had a lovely stay at the Greenacre Hotel, with service being a real highlight especially in the bar. The welcoming drin was a great touch, and the staff were genuinely friendly, smiling, and approachable. Even the other guests in the bar and casino were warm and welcoming, which created a really nice atmosphere. The room itself was comfortable, clean, and spacious. We arrived quite late on our first night (around 10:30 pm) after spending the evening exploring the city, and it was really appreciated to have the flexibility of a smooth late check-in. The bathroom is very large, which we loved. A small note on the shower: the water is nice and hot, but don’t expect strong pressure. If you’ve spent a long day at the beach and need a really good hair wash, this is something to keep in mind. We enjoyed the space and felt safe in the area throughout our stay. Having a grocery store and bottle shop right next door was very convenient. Public transport is also easy, with bus stops nearby and the train station not far. On our second day, we used public transport to get into the city and found it super easy and efficient. One downside for us was the lack of room service during our stay. There was no refill of coffee or water, and we weren’t able to get fresh towels even though we left a note on the door clearly requesting basic service only, not a full room clean. This was a bit disappointing, especially over multiple nights. Overall, a comfortable and welcome stay!

I was staying in room 12 and you can hear rats crawling in the addict every night and early hour's of the morning. Aircon had a bad smell, and also needs window to open for fresh air.

Friendly and tidy

Was only there for

Upon arrival, we found that the property was not safe for our stay. Supposedly there was a “secure” car park but it was a public car park with no cameras and dim lighting! When entering our room there was an overwhelming smell of paraphernalia and the hotel itself was not how it is advertised! Due to these concerns, we did not feel comfortable remaining at the property and left immediately. We spoke to the manager and he understood our situation and was told to contact who we booked through for a refund and we have emailed and are still waiting for a reply a week later!

Was ok bed comfortble everything else needs to upgraded

Wow what a wonderful friendly place, renovated accommodation was fabulous. James the Publican and staff were amazing, cant thank Effie enough for all your help and knowledge !!! Would stay again in a heartbeat !

Staff were amazing

Nice accomodations. Really enjoy and very handy to everything.