Heart Hotel and Gallery Whitsundays

建物は、新しくて良かったんだが部屋が狭すぎた！

Entrance

staff very rude and not very helpful

All good

Rooms were clean and tidy. Staff were pleasant and helpful. Meals at restaurant were excellent especially the pizzas - beautiful crust. My only complaint would be no laundry facilities - we had to find a laundromat but there was no powder. Suggest people bring a small packet of powder with them. Otherwise great location and value for money.

As the name says, in the heart so walk to food and entertainment. Lagoon pool nearby. Designer building, elegant room, double glazed so no noise. Walk in shower, lift, Nespresso machine, fridge, balcony, staff very helpful. Room relatively small. Public parking behind building @ $13 per 24 hours or free in Woolworths back carpark

Very clean property and friendly staff

Modern, clean and excellent location. Would definitely stay again at the Heart Hotel and Gallery, Airlie Beach.

Location in town centre.

The property was very clean and staff very helpful the down side of the property was the funfair outside of our room which we have no information on when booking our stay. So we couldn’t use the balcony to sit out or have the doors or windows open due to the loud music.

Was not advised there was major construction directly below my room. Heavy construction Equipment started at 6.20am and continued all day. I complained to staff each day and through an online message but no remediation steps were taken. No discount or room change was offered. The room advertised as ocean view opened directly onto the busy car park. Very poor value for money

Room's are extremely small, no milk, coffee machine was dirty

Central location

No on site parking, have to pay for parking in public parking, car park not secure.

It was an average hotel situated in a good spot.

Central double glazing ensured quite Excellent service from reception Room was small but comfortable Paying for parking was different however understandable considering the location

Central location. No real dramas. The lady at reception today, needs to find some common courtesy and a little respect toward us the customer. Were all the same in life. No one is, better than anyone else. Without customers she wouldnt have a job. Even if she did own the place, which I doubt.

Our stay was great it’s close to absolutely everything The staff were very friendly and the room was clean and comfortable

The view from our room

The location was great, the sound from the street was very muffled (even though close to nightclubs), and although the room was very small it was enough!