ホテル クラジョン キャンベラ

スタッフの方の対応が悪くはないけど、良くもなかったです。とても伝統あるホテルに宿泊できて、貴重な経験になりました。

great

いいホテル ただ買い物等には不便

Ground floor room , nice size quiet.

Had issue with my room, management moved and upgraded with no hassles.

Yes

No soap/lotion in dispensers in the bathroom

A repeat visit for me. Such an historic and stylish hotel. Evokes the early days of the Australian federation and simpler times. The rooms are comfortable, cosy and well-equipped. Accessible to the wider city by the excellent R6 bus service. An enjoyable walk or bike ride to the Parliament building (old and new), National Gallery, High Court and Questacon. Great great staff and good value.

Great location, friendly staff

Clean and convenient place

Staff were so nice and reall

4 night stay. Spacious room and bathroom and very clean. Coffee, tea, iron, fridge, desk. Off street parking for $18 per night. Good restaurant, bar and garden area. Good WiFi. Bed and pillows not overly comfortable, but ok. Quiet. Very friendly staff. Room was cold throughout, could get reverse cycle heating option to work. Good location, easy walk to Old and new Parliament House, restaurants and bars. Short taxi/uber to Kingston foreshore precinct ($10). Would stay again.

Really lovely hotel with lots of historical charm. Our room was spacious, bright & very quiet, although being on ground floor there were issues with smelly drains. The outside bar space is great to have a drink after a busy day of sightseeing.

Courteous and welcoming staff, a nice heritage building providing easy access to the city.

Clean and spacious room. Room service was excellent!

Best steak I’ve had in a long time. Friendly staff and very quiet with a great atmosphere

Lovely art deco place. Really enjoyed the mixed grill for dinner.

Overall, my experience at Hotel Kurrajong was positive, but several issues left me genuinely baffled—particularly for a hotel that prides itself on prestige and quality. And if it doesn’t, then certainly the price I paid reflects otherwise. During my two-night stay, I paid for both the room and breakfast. Despite confirming with hotel management that breakfast was included, I was told otherwise by staff. Even after showing the confirmation email, I was asked again the following morning by the same person. For a hotel of this caliber, such a lapse in communication is egregious. Staff should review guest profiles and internal notes before denying a service as basic as breakfast. While the matter itself was minor, it revealed a deeper lack of cohesion between management, staff, and guest services. Unfortunately, this reflects a broader issue within the Australian hospitality industry, where genuine, attentive service is far from ubiquitous. Having worked in the service industry across Asia and North America, I understand the challenges—but it’s disappointing to see such inconsistency in standards. Thankfully, tipping isn’t a requirement here, because the quality of service often wouldn’t warrant it. Regrettably, Australian hospitality has become synonymous with egregious service rather than excellence.

The main reason we stay at the Kurrajong when in Canberra is its history and the refurb which was really well done.The location is good for the National Gallery and Happy Hour is a good thing to do also. Felt that Room Service was a bit overpriced but Chifley's Bar puts on a good breakfast and the outdoor lawn area is nice.

Very nice historical hotel that is a walking distance to the old Parliament. It's situated in the quiet part of Canberra. This is our second time at Hotel Kurrajong and after so many years, it still delivers great quality for the price. The sofa is adding a little bit the whole place is well maintained.