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The rooms are in need of an upgrade. Our wardrobe could not be opened without slamming into the room door which is obviously not ideal it was also very dusty on the shelving in there. There was dust and scuffs around the walls and weirdly only a single bedside lamp in our room. The rooms could benefit from some fresh paint and a dust. The bathroom was beautiful but one of the hooks wasnt even attached to the wall so it fell off when a towel was hung on it. Also, we found it strange that you aren't given any map or guidance about where to find things around the property at check in like the indoor pool which we ended up finding by accident. These are all little things but in a 5 star property they shouldn't be an issue.

Lancemore at Red Hill is a lovely property with plenty of areas to explore & enjoy, including a Cellar Door & 2 hatted restaurant, the ‘Dining Room’. The rooms were very comfortable, clean & spacious. However we were really disappointed that not all of the hotel facilities were available during our stay. The Dining Room is only open on certain days for lunch &/or dinner so be careful when booking as the hotel does not take responsibility for customers not knowing these limitations. At night, lovely areas to sit but no service was offered during our stay if you wanted an after dinner drink or a coffee or anything. After a day out exploring we then had to drive to other places to enjoy a meal.

Clean room and friendly staff.

Very friendly staff and a beautiful location. Great place to stay!

Peaceful grounds, fresh air, luxury stay on a vineyard. Eco design and an upscale atmosphere of relaxation. Tasty brekkie.

Postive experience from booking to being greeted at reception area through to checkout. Friendly and professional staff. Very clean, quiet, private and clean

Great staff. Excellent facilities. Awseome breakfast

Excellent. Room spotless, property manicured, staff very friendly and courteous.

Staff

The staff were so friendly, room and amenities were amazing.

Excellent hotel. Spotless facilities, room was great. Bed was extremely comfortable and spacious. The staff were all super friendly and accommodating. Couldn’t do enough to make us enjoy our stay! Very happy and will stay again. Beautiful grounds too with a vineyard on site and lots nearby in the area.

Everything was great

Clean room, breakfast staff was super kind.

Great location, beautiful room , wonderful staff , definitely go back again

amaizing place to stay and nice service

The property was beautiful very clean and quietly upgraded was a nice surprise as well , only issues was the menu item needed a proper description of ingredients used

A beautiful Hotel - the staff were so friendly and caring - the breakfast was delicious- we plan to go back

The grounds, staff and room were all top notch. Great place, we will be back.

Awesome stay.

Luckily we checked in before 7:30pm as there will be no front desk nor anyone in the hotel after this timing. Thus just take note there won’t be any room service etc. Luckily we managed to order from Uber for our dinner… It was winter and we wish the heater can somehow worked, it’s freezing but I guess it could be due to the glass frontage that causes the coldness even though we turned on the heater. But property is nice and well taken care of and breakfast was great. Other than this I felt it’s rather pricey for the overall stay.