メルボルン シティ アパートメンツ - テリ

冷蔵庫、電子レンジ、４口ガスコンロ、食洗機、コーヒーメーカー、トースター、洗濯機、乾燥機付き！！もちろん、フライパンや鍋もありました。食洗機・洗濯機用の洗剤もありました。もうびっくり！ 部屋も広々ゆったり！トラムの駅からも近い！スーパーもすぐ隣と向かいにある！住みたいぐらい、気に入りました！ 充実したホテルですが、設備の使い方がよくわからない。トイレットペーパーの予備や洗剤も最初は見つけられずに、近くのスーパーで買いました。なんとか使いましたが、使い方や、洗剤などがどこにあるか、書いたものがある方が、設備を傷めなくていいと思います。

Apartment is showing it’s age

I was a return customer because our first stay was excellent. Unfortunately, this time the property felt quite weathered and several basic cooking utensils were missing. After advising management, only a new pot and a used wooden spoon were supplied. There was no chopping board, no can opener, no kitchen knife, and only one small pot without a lid. In addition, the clothes hanging rod in the wardrobe was poorly secured and came out of its mounting during use. One positive outcome was that we received one night’s complimentary parking in return for the inconvenience.

Was so good

Great location walking distance to market shopping hotel and Southbank.

Perfection location south Melbourne market and surrounds . Very friendly check in .

Great location easy check in and departure secure car parking good value

Yes there was shops nearby

There were issues with check in. I arrived after hours with guidence to retrieve a key. The key was not left out and I was not able to get into the room. A partial resolution with a refund of that nights stay and cover for the additional cost of the room. I was not out of pocket for my stay. I was not happy with the handling of the issue and I felt the difficulty and tiredness I experienced that evening and the following day was not apprieciated or compensated for. I felt a further discount on the stay was warrented. The managers did not agree. The room itself was as I expected for the cost. There is some mould in the shower and the fixtures are cheap. The onsite staff we pleasent and were apologetic for the difficulty. The gave me a bottle of wine as an apology. Email and phone communication with the property manager was less ideal. I felt dismissed and under valued as I had booked through Expedia.

Floors scuffed but apartment was nice and clean. Very convenient and close to things Enjoyed my stay thank you

The apartment was perfect for my family and our dog — clean, comfortable, and in a great location. The only drawback was some noise from the alleyway early in the morning. Check-in and check-out were quick and easy. A big shout-out to Lindsay, who went above and beyond to resolve a minor mix-up with our apartment number during check-in. She was professional, efficient, and made the process completely stress-free.

The room felt quite scuffed up and run down in parts - especially the floors. It was also quite dusty. We stayed as we were escaping bushfire risk so it was very last min.

It's in a good position but there were some issues. While the facility claims it has a customer service line, which is only available in restricted daytime hours, in reality it's hard to get anybody to answer. If you have an issue after hours or during the weekend (eg plumbing) you're on your own. Also, take you're own toilet paper!

We enjoyed the location but our room was very tired and the bathroom requires a deep clean as there was a build up of mould in the shower. The noise from the dumpster area was not great every morning at 6am from the rear of the supermarket, a room on any other side would be better.

The room was very spacious and clean.. Staff are fantastic

Welcomed with a complimentary drink per person and a room upgrade...woohoo!! Room was comfortable with ensuite bathroom and large living area.

Picked this place for location, the door onto the balcony was broken and wasn’t able to be locked so our room was unlocked all night, the bed was rock hard and pillow was super thin

Huge balcony. Good size apartment. Needed better detailed cleaning and upkeep.

I’ve stayed here many times before, but this recent visit was very disappointing. I booked the same type of room as usual (2 bed, 2 bath), but the space was much smaller compared to my previous stays. The shower booth was tiny, and the shower head couldn’t be adjusted. It sprayed directly toward the door, leaving water all over the floor after even a quick shower. The pillows were the worst I’ve ever seen. They were completely flat, almost like folded bed sheets. Overall, it was a very unsatisfactory experience and I would choose to stay somewhere else in the future.

Staff very obliging