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Theo was very good, no problems to check in or need anything. Are shops close by. Nice apartment, Bed very comfortable, I have hip aches and Not On This Bed! Sofa comfy too. Jug & a toaster! Cooking hop, great! Small fridge, fine. If anything to say, Extra pillow for the bed, Light needed over hop, Be good if TV was bigger? Location is great to Tram/Bus to City. Free Parking, good! Would stay again.

It was just no tea towel to dry dishes. No pots to boil veggies and coating on bath surface was dirty and starting to peel off. Air con noisy. But very quiet and close to where I wanted to go.

Nice accessible place to stay

Lovely, clean room as described. Comfortable bed. Ideal room for an overnight stopover. The gentleman that checked me in was polite & very professional

very good:)

very good

Average. Watch out for bugs, crawling bugs. Privacy and security not high on management agenda according to the 1/2 curtains-1/2 a blockout and 1/2 a sheer curtain not covering an unlockable non screened ground floor room window. Location excellent. Parking available if there's room. Parking shared with several buildings.

This is the 2nd time we have stayed there; the 1st time was much better. Quite disappointed; we stayed for 2 nights and basically had no TV as it did not work. We were told on the 1st night they would have a look at it first thing in the morning when reception was open, but we had to contact them ourselves to remind them, as no one made the effort to come and look at it, only to be told on the phone that they had no replacement and there were no other rooms available to move us. So basically, spent a whole weekend with no TV. We also discovered on the 1st night that we only had 1/4 roll of toilet paper, which was ridiculous. So we made another call to them, requesting them to bring us more, which they did in their own good time (Lucky we didn't have the runs). We asked for a couple, but only got one. The coffee table and desk table tops were quite dirty. The freezer compartment in the bar fridge was broken and unusable, basically hanging by a wire thread. The kitchenette was useless as it was not equipped for use, no sponge, etc. And the minute you walked into the building, it had that musky wet smell! They didn't seem very apologetic, especially since they had no TV and couldn't even offer a discount/voucher for the inconvenience. I had to prompt/suggest some kind of compensation, but all they could offer was a late checkout. Seriously, why would anyone want to spend an extra 2 hours there? To look at the walls?? What a joke

Great value, room clean and tidy, check in process was super easy especially as after hours. Parking included which is an added bonus

Would be good if you could change the signage to read Melbourne Kew Central Apartment instead of the previous name.

Everything worked as expected

Very helpful manager, Quiet and large room with comfortable bed More than met our needs

The room was okay, the front door was beat up and inside. There was a really funky smell like a mixture of cigarettes and mould. The air-conditioner was really dirty. The wash basin in the bathroom was all cracked. But the location to Kew and the Bend was fantastic, the place was really quiet and relaxing. For the price we paid it was great value for money.

Close to the shops and bus/tram stations. The unit needed a good clean and make over. Microwave was dirty and covered with splattered food. Coffee cups were dirty with coffee rings on the inside, cutlery was dirty, we had to wash everything before we used it. Bathroom top bench was dirty, paint all chipping off, shower over bath sprayed water all over the floor. TV didn't work, emailed management about this and anoher issue and did not get a reply. No wifi. Dust all over the chair legs and carpets and power points. Very overpriced for the 3 nights for what we got.

Clean room, shops nearby. Would stay again.

Very dirty, bathroom walls had marks not cleaned, room was terribly dusty, TV was not working. Unpleasant smell in the room, floors look like they have never seen a vacuum since it was built. Quilt and the pillows were dirty, the milk in the fridge was off. They ask for a photo of the credit card for late check ins which is a worry. A/C was noisy, the wardrobe doors were about to collapse. Never again!!

Good enough for a brief overnight stop in Melbourne

Was as good as one can expect for a budget room. The room was clean and tidy, though showing its agein wear and tear. Biggest improvement is for better signage as to which reception is used, with more pronounced signage with phone number to ring for signing in at beginning of stay

After hours checkin was smooth. Room was clean upon arrival. And easy checkout.

Good amenities and location near restaurants