メルキュール ペンリス

Fantastic staff

Clean hotel and attentive staff

Clean room and great location.

Great room, clean and the staff were friendly.

Comfortable and spacious rooms. Friendly, helpful staff, free parking. Walk next door to everything Panthers Club has to offer including a fabulous breakfast buffet. Nepean shopping centre within walking distance, Westfield not far.

We really enjoyed our stay at Mercure Penrith. The breakfast was excellent. Wonderful clean spacious room. Staff were very nice and helpful. Thank you for everything. Great place to stay at.

Nice Room with friendly, helpful staff.

Excellent

We had a very pleasant stay at Mercure Penrith and would happily recommend it to others. The location is excellent — right next to multiple fast-food restaurants and with direct access to Panthers Club, which gives plenty of choices for lunch and dinner without needing to drive anywhere. Check-in was quick and smooth, and the front desk staff were very friendly. A special mention to the gentleman at reception who kindly advised me not to park under a tree due to bird nests above — a small but very thoughtful detail that saved my car from being covered in bird droppings! The room was clean and tidy. Housekeeping was efficient, and while the room itself is a little dated, the bathroom was spacious, very clean, and well maintained. The bed mattress was a bit too soft for my preference — it would be great if the hotel could offer an option for a firmer mattress in the future. Soundproofing could also be improved. We could hear guests talking next door and doors closing above us, so next time I may request a room in a quieter area of the hotel. Overall, despite a few minor points, I’m still very happy with the stay and would give Mercure Penrith a solid 5-star rating. I’d definitely stay again and recommend it to others.

Everything was normal, as i stay here regularly however with this booking there was a complimentary bottle of wine on the booking but this was not provided.

I loved that when we came home after a fay out our beds were made and we had fresh towels. Staff are cery friendly and helpful. Must day best coffee i had in sydney this trip made by your staff at the front desk. Hotel was in a perfect location and close to entry's. We wnjoyed our stay there.

everything was grear

Convenient location to family.

Staff were fabulous, Amenities - had everything, close to town centre. Very clean.

Clean

Room was ok. Very surprised that they do not provide hand towels. I asked a staff member for a hand towel and was advised that guests are expected to use their bath towels to dry their hands.

Very clean. Very friendly staff.

Courteous staff great location , clean and spacious room

Great first meet on arrival most welcoming

Room was great. Well appointed. Reception lady was not as welcoming as last time. Did not give us the usual late checkout time.