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The kind staff carefully explained things in an easy-to-understand manner even for non-native speakers like us.

Great room great service could not fault it

Das Hotel ist insgesamt ziemlich abgenutzt. Nur die Lobby zu renovieren, reicht leider nicht um knapp 300 AUD verlangen zu können. Hier ist dringend eine Renovierung und auch eine höhere Qualität des Frühstücks notwendig.

Helt greit overnattingssted, sentralt plassert i Rockhampton - pluss for frokost som var inkludert!

Good location

Didn't stay for breakfast. But one elevator was a bit rough

Nice and clean room.

Clean but getting dated

Very clean. Great amenities

Hotel is very dated and needs a good refurbishment. Shower had mould. Fittings leaking hot water Aircon system old and not working properly.

The room provided limited facilities .There was an open wardrobe with no door so the safe ,ironing board and broom were just inside the door and visible .The hand basin in room 206 was very badly cracked .There was only two glasses ,unmatched and very small .There were no other plates ,no wine glasses and no water bottles supplied .These were available it turns out provided one went to reception to collect .There were water bottles available ,but only to platinum and member guests .having booked through Expedia our membership was deemed void . There were no instructions available for the Airconditioner which on arrival was set to 15d and the only way to improve things was to turn it off .We have stayed in many ACCOR hotels but this was the worst by quite a margin

Clean room but it showing age in parts. Breakfast was very good and convenient

It was nice and clean and staff were all amazing

Close to river and restaurants. Fairly basic accommodation but ok.

There was mold on the roof of the room which has been atrempted to be painted over. Taps leaked constantly all night and nild in the bath tubs.

No plates or cutlery provided. The property is dated but clean.

Rooms and hotel clean and comfortable enough, just very old and the place needs a massive refurb. Great central position and nice comfy bed. Good for a stopover in Rocky.

Just passing through.

The room we were given was on the third floor facing the restaurant and pool. The overall cleanliness of the room was bad. Dust was everywhere. The carpet was not vacuumed so you can see dog hairs in the room?? Are pets allowed? It was unbelievable! The air conditioner was not working properly. The room was stuffy and hot. They really need to look at the ventilation of the room. I felt suffocated in the room and had to open the sliding door for air circulation.

Had a quiet weekend in Rockhampton. Hotel was ok but room located opposite lift and you could hear it rumbling up and down. Hotel only has one lift. Coffee was not renewed when room was serviced. Good location