ノボテル・ブリスベン空港

スタッフの対応がとても良かった。

フロントでの対応が良く、タクシーの手配などスムーズに行って頂いた。

空港まで徒歩圏内でお部屋は最高に綺麗！ お部屋からは滑走路一望でワクワクしました

Good

日本ならではの行き届いた清潔感がありました。

This was a very well equipped and clean hotel. It was perfect for a short stay before an early flight.

Dejligt. Nemt til lufthavnen og lige overfor det store center. Godt med lidt afspredelse

The welcome we received at check in was really friendly and helpful. The room was probably the cleanest I've ever stayed in and th bed was very comfortable. We got a taxi to and from the hotel with ease also and went for food nearby.

It was fine. There was not very much to do near the hotel. They received a poor score because i scheduled a shuttle to the airport (a service provided by the hotel) and it was booked for the incorrect time, despite the person scheduling it reading back the correct time. When I checked out, there were no more spaces available at the time I needed. I ended up having to call a taxi and pay 4 times more to get to the airport on time. The hotel did not offer any discounts and I specifically had to request they cancel the fee for the incorrect shuttle.

My wife and I stayed overnight between flying in from NZ and going up to the Sunshine Coast. A tidy, modern hotel – close-ish to the airport (not walking distance – but there is a free bus that runs from both International and Domestic airport that takes you almost to the door). I probably wouldn't choose to holiday here – just because of the location – the nearest train station into the CBD is a bus or uber ride away. So, the location relative to the CBD is not great, but is handy to airport without actually being at the airport – but the hotel for what we wanted was fine.

Great venue for a conference

We were expecting to have a very late check and unfortunately I ended up booking for the next day so had to pay again for a room. In future I will find a way to cover this problem.

K

Convenient for airport but the shuttle to the airport is not free which was a surprise as every other airport hotel I have stayed in has provided this as complimentary.

Nice stay, comfortable, lots of shopping options and restaurants.

Hotel viellot et besoin d’être rénové

The property charged an absolute premium for one night. We arrived and had to unpack our own luggage from the car, find a trolley and take it to our room ourselves. I don't mind doing it but not for $380 for one night. They then had the audacity to charge me, a guest, for parking. I would have gone elsewhere had i known. Absolutely nothing extra, not even s travel toothbrush in the room for $405. Ridiculously overpriced for an average hotel and next to no service. Next time i’ll AirBNB. Never again. Really disappointed.

Great hotel for getting to and from the airport and cruise terminal. Professional service and support from reception staff.

The property being close to shopping eatery options and the wonderful staff will always see me choosing to stay at this Novotel.

We were very happy with the proximity to the airport and transport early in the morning was so easy.