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The gentleman who checked us in was excellent, the rooms were immaculate. I would definitely stay again.

Great Room Size

Clean room

the room was clean and modern, but the dishwasher smelt foul and the cooktop looked ancient so although I had planned to cook for myself I did not do so.

The room was spotless. Having a laundry room was great.Staff friendly. Overall great place to stay in town,walking distance to shopping and places...

The room is clean. Parking is easy and close.

Clean room, friendly staff and all that you need for a comfortable stay.

Spotless rooms - clean, well maintained, all appliances in working order, balcony was a bonus for access to fresh air. Staff were friendly and accommodating, especially cleaning dept/service who kept my room well stocked.

Just a great place to stay whilst in Albury. It’s the cleanest and most friendliest town we’ve seen for a long time.

Very disappointed restaurant not open on Sunday night and your ads state 7days , Also a sign on door to restaurant claimed closed for private function

Friendly staff, Spacious clean and comfortable rooms. The location is nice and central,

Great staff ans location

Great staff at reception and check out. The room was good but the bathroom was not cleaned properly. I will not mention here but was left uncleaned was pretty disgusting. Luckily, I didn't need to use it.

It was great.

Room door lock faulty access was gained after 2 staff members attempted entry Door had to be manipulated in a certain manner to be opened with the excuse that the doors are new "even more reason that the standard is unacceptable" additionally, from the inside exit was near impossible unless pressure was applied to the door to release the lock "this is a safety risk in case of a fire" In relation to house keeping 1 sheet of paper from the standard Quest note pad is totally insufficient For a hotel that purports to be a quality stay it is a FAIL Finally on check out No "How was your stay" or "Thank you for choosing us" Just "Put your key on the desk" Have stayed at other QUEST hotels and they were great this was the exact opposite

easy check in, very quiet, super comfy bed

The property is clean, spacious and centrally located. Reception staff were friendly and welcoming.

Comfortable

Overall good but could improve a few things. Hard to please everyone but I found the bed to be somewhat uncomfortable - a mattress pad would help. We had an adjoining room and thankfully the person next to us was quiet but there was a gap under the door that allowed quite a bit of noise back and forth so we had to be concious of the volume of the TV. The property manager did ask how the stay was upon check-in which was appreciated. Suggested paper towels and Kleenex in the rooms and as well, would be nice if there was more than 2 plates, 2 glasses, 2 forks, etc. The manager commented that more could be provided if requested. Housekeeping was fine except there were 3 long black hairs left behind. The rooms face either one parking lot or the other so no good view either way.

Great staff