レンマーク リゾート

The room was very clean. Staff was very helpful. I only have one complaint and that was the freezer in the fridge had not been defrosted and I could not use it. otherwise my stay was very goo

Could not understand person on phone when trying to advise about late check in (poor English). Bed linen was stained. There was a large wasp nest in the rear balcony making the area unusable.

I had to clean this room to be comfortable me munno p

was ok, until i saw the few tiny bugs in the bed that slept with me...

Run down and broken door to courtyard. Buckets from leaking roof in dining area. Staff were rude and unhelpful

Rooms were large, nice bathroom. Furniture needs updating.

Rooms are in poor condition and out dated

The room was good size bed very comfortable getting out side to sit was a little bit difficult as I am short so reaching the cords for blinds was a bit harder for me

Golf

It’s quite tired and needs some work. There was a missing curtain, the chain to pull the blind up was laying on the ground. Looked for an extra blanket and there was a what was supposed to be a quilt ( I think) with no cover, full of stains, mould and just dirty. There were 2 of these in the cupboard, both filthy so left the heater on all night. Took photos

Bed was broken and uncomfortable. Back door wouldn't open and there was a strong smell of bio when I checked in.

Good location

Staff teriable not freindly accomadation ordinary

The definition of “owner indifference to guest experience & repeat business.” Other reviews are hilariously fake—no one’s calling this place clean or the service good with a straight face.

Very rude indians !

Nice big room and good bed. No tea bags, only one glass and the smoke alarm wasn’t working (cover was off and no battery). Watch out for kangaroos and emus when driving in and out.

Friendly staff and good price point.

Restaurant was dirty, toilets attached to restaurant were dirty. When the menu says all meals are served with a salad bowl, you expect to receive a salad, not just chips and a wedge of lemon. The next morning when we went to restaurant for breakfast, nothing was ready - tables hadn't been fully cleared from previous evening, crumbs on floor as well as dead insects on tables. Rooms aren't sound proof, you could hear conversation in next room.

Golf course is a joke, derelict, greens full of weeds. Receptionist was also the cook obviously, walking back and forth from kitchen to dining room all the while arguing loudly with her husband, coughing continuously in the kitchen, no mask, no hat or hairnet! Asked for the wine list and was promptly told they only had two white wines, "bubbles" or Reisling! Two other guys walked in and asked for two beers from one of several beer taps, told no beer on tap, only one type of bottled beer. Drank our bubbles and left asap. Room and bed was ok, but the shower and bathroom floors needed cleaning with a proper product, not just a mop over. Supposedly the property has been not long taken over by new owners, whoever they are they need to realise it's going to take several million $ to bring it up to scratch, even if they just bought it for approved housing lots they would have to spend a bomb on the course if they ever wanted to attract people to buy there. Ended up having dinner at Murry Downs GC, great meal like most clubs on the Murray.

Had no hot water, tried to call at night, went to messagebank, hoped for the best but still none in the morning. Went out to sport carnival, rang through the day and they said they'd check, back in afternoon and still no hot water - in 2 rooms. Other people arrived, same thing. Solution from staff member was to walk across the carpark (it was cold and raining) to shower in another room (share that one shower between 4 people). Unsure if they were busy and didn't have enough rooms to move us to, or they just didn't want to, didn't really explain or talk to us. Light in room not working, tv asked for wifi password every 20 minutes (and that was only watching free to air). We ended up leaving after 1 night and finished our stay at another hotel.