リバービュースイート・バイ・エッジトリップ

家族3人、3泊利用しました。部屋も広く、2ベッドルーム、各室トイレ・シャワールームです。サザンクロス駅から徒歩5分、トラム駅も2,3分。18階の部屋、ホームページどおりのヤラ川を望む美しい景色も楽しみました。ここまでは満足です。 ただ残念なことは １．備え付けの乾燥機が故障で、洗濯物を乾燥できずに、リビングルームに干して一晩中エアコン最強で8割方なんとか乾きました。チャットでオペレータと連絡取れるも現地担当者が対応できずとのことでした。事前に故障の兆候は把握していたとのこと、いただけない対応でした。長期旅行のため洗濯乾燥機装備も選択したのに残念でした。 ２．フロントのないアパートメント形式のホテル部屋のためにちゃんと入室できるかが一番の不安でした。 前々日にチェックインのための個人情報を連絡し、入室方法の連絡待つことに。前日になりおそらく形式的なメールでチェックイン情報を送れば当日１５時以降入室方法を知らせるとの連絡、前々日の連絡が届いていないと不安がよぎる。チャット連絡すると、準備でき次第連絡するとのこと。その後連絡も届き無事に入室でき一件落着ですが、何とも機械的・事務的な連絡は不要と感じました。

Great location, spacey, well equipped unit

We really enjoyed staying at the place. It was very easy to check in, and the host is easy to reach. The unit is centrally located, close to restaurants, the tram, and the train. The unit is clean and spacious. I highly recommend the place for people visiting Melbourne.

Great location for getting to and from the tennis!

Good clean well appointed apartment. Great view and good location. Perfect for a family staying in Melbourne.

Fantastic location, perfect distance to all the best spots..

Great location, walking distance to tram stops and south bank. A bit noisy at night. Toilet was leaking and some furniture was broken. Good gym.

Easy access instructions, great view of the Yarra

The apartment was spotless, reception staff were friendly, overall very happy.

Comfy rooms and excellent location.

Great location. Clean roomClose access to public

Stayed for three nights with no cleaning.No slippers, The apartment with 2 bedrooms is actually converted from 1 bedroom.The stay was not comfortable.

Convenient and plenty of utensils.

Nice and easy check in, though some delay with the check in instructions due to having to go through Expedia messaging that blocks out email addresses. They finally just texted me what email to use to request the details. Apartment was very nice and spacious and had all the things we needed. Would have loved a warmer blanket on the double bed but other than that it was great! Loved the location, walkable to many things and major tran and train stations/stops.

The apartment was presented well and provided tea and coffee along with a welcome bottle of wine which was a nice touch. The room was noisy however with the overground train line literally across the road. It is well located with a tram line a 2 minute walk from the front of the building. Communication and checking in process was seamless.

A great stay. Good location. Close to the Casino and Outlet shopping mall. Easy tram access across the street.

Great location , room was perfect and was very clean and ready on time. Communication through whole process was great - loved our stay.

Lovely trip

The apartment was nice and clean, with plenty of space. Walking distance to public transport or places in the city. Owners were in constant contact to check if anything was needed. Location is great.

This apartment is well appointed and very comfortable. I had good night sleeps and loved being there