スパイア レジデンシズ by CLLIX

First couldn’t get into the hotel. Not staffed on weekend at all. Spent 30 minutes on phone trying to gain entry and told they couldn’t find our reservation. Previously offered us parking and then said sorry for confusion but there’s no parking in the weekend you’ll need to park somewhere else. Carpark that was recommended was closed for cleaning/ no availability in other near by car parks at all. Spent 2hrs 30mins driving/ on phone to find parking spaces last minute on Saturday night in Brisbane for overnight parking. Spent excessive amount on parking from what was previously planned that was supposed to be offered with the hotel. At this point our night was already ruined as we only were staying for 1 evening for birthday by the time we got in to the hotel all our reservations and plans were ruined. Room was dirty - disturbing hand prints all over walls, cutlery dirty, stains on couch, food left in fridge from a previous stay. The TV had no internet connectivity and couldn’t even connect to Bluetooth with the soundbar. Very false advertising and Sadly will not recommend anyone to stay here parking, check in all was a nightmare and not worth the price, wish had of booked anywhere else.

Lovely apartment and pool!

We were very impressed with our apartment, spacious, clean, comfortable and with great views. If we come to Brisbane another time we would definitely choose to stay at Spire Residences.

Overall, this room was beautiful. So lovely I C CD vc seeI wanted cr Anne so

The apartment in which I stayed was well-appointed, though I could only access Netflix, no free to air TV stations. My colleagues staying in nearby apartments reported that neither of their front doors would lock, despite repeated attempts to turn the lock - their doors simply opened upon being pushed - so they felt quite unsafe, especially as the weekend was a big sporting event in the city - LOADS of people around. Awkward parking conditions meant we had to exit the underground car park, park the car illegally, run into the foyer to deposit the keys in the box before then leaving the complex. Surely this could be rethought. Issues with rubbish collection as well - a few 'forthright' signs around warning residents and visitors about that.

Terrible aircon throughout the dining and kitchen and no aircon in the bathroom, no reception over the weekend so the issue was not resolved. Apartment was unclean. Overall wouldn’t stay again.

Great accomodation

I arrived at 3.25pm to find the room a mess. The room had not been cleaned, a terrible smell of 'old meat' dirty towels on the floor, messed up bed. Dishwasher full of dirty dishes. I called the after hours number to be told there was a delay in housekeeping but would be done asap.I asked if I could just have towels to shower... I waited two hours before I called again. No communication from the hotel.After a busy day all I wanted was a shower...but still nothing... We had to cancel our dinner plans, without enough time to make our reservation. Cleaners finally turned up, but the room was not ready until nearly 6pm. I emailed the property but after one week no response. Very disappointed as this was meant to be a nice stay in the city and turned to be a waste of a fair amount of money.

We have never stayed in a property in such bad customer support and stay. We had got to Spire residence which we had booked 4 rooms each room to have 2 beds. We had travelled almost 12-15 hours to come to a 1 bedroom room not 1 but all 4 rooms. Only had received 1 key per room but had requested atleast 2 per room. Made a call out which charged me $250 for the call out. TRIED CONTACTING CUSTOMER SUPPORT AND AFTER HOURS WHICH SAID AT THE RECPTION FOR MULTIPLE DAYS NO ONE COULD HELP ME FOR ANYTHING. Absolutely a disaster of a vacancy

Great place for a day weekend or week

Beautifully set out and decorated.

Great unit.

Fantastic view. Shower head broken in bathroom. Comfortable unit.

Would be better if u could improve the pillow quality for e.g to memory foam etc. Otherwise everything else was great 😃

No blankets on bed or in apartment. Taking money from card without knowledge. Would not recommend.

The view is incredible. Being in the CBD on a week d there was a lot of noise from outside, the windows are not double glazed and there is a fire station nearby, so lots of sirens all day and night. The kitchen is very poorly stocked, not even a cutting board and no champagne glasses or red wine glasses. The pillows were uncomfortable. The front desk staff are great.

Firstly the code they give me in email for out door not working secondly the wifi password on the welcome later was wrong have to find the modem and connect the wifi third they dont have option to add parking at the property

Goodnight stop over ..easy to find the secured Garage... just need to be clear on the Key safe inside the lobby to the right past the counter and the code is for the Offe door not the car port.

We stayed 2 nights for a birthday celebration, great position just a short walk to all the restaurants and cafes Would stay again Loved the views whilst enjoying a quiet swim in the pool on the 40th floor

Beautiful apartment. Would love to stay again. Comfy bed and really spacious. Only thing was there was a smell of smoke - unsure if the last guest who stayed was smoking or not. There were airfresheners in the apartment which was trying to help at least. I will definitely stay again though as the property was exceptionally presented