スポナース シャレー

Avoid this place at all costs. We paid around $2,500 for one night, expecting a relaxing family holiday, but it turned into a nightmare. Our booking was for 12 guests (5 men, 5 women, and 2 children aged 2 and 5). At around 11 PM, the operator falsely accused us of sneaking in an extra person and threatened to throw us all out. We were over 6 hours from home, with young children and no accommodation available nearby. The women and kids were terrified. The police were called. They were professional, listened to both sides, checked our booking and guest count, and confirmed we had exactly 12 people as booked. We had done nothing wrong. The operator’s behaviour was aggressive, intimidating, and completely unacceptable. We felt unfairly targeted, and the experience left our entire family feeling unsafe and distressed. Even after the police resolved the situation, the women in our group were too scared to sleep because of the threats. For the price we paid, we expected respect and hospitality—not false accusations and intimidation. This was the worst accommodation experience we’ve ever had. Save your money and book somewhere else. We will never return and would never recommend this property to anyone. Do yourself and your Family a favour never book this Place if you want to enjoy your good time otherwise you’ll will regret it like us later.

Staff were incredibly helpful & friendly. Great for a short stay. Would love to stay again. Bus service to Perisher very handy.

breakfast was ok

Whilst the property is in need of repair the staff do their best to provide good wholesome meals and are very helpful with regards to ski hire and any other questions you may have.

We paid $600 / night for one night . We checked in towards late afternoon . The guy at reception was very rude , unwelcoming . When we pressed the bell for reception , he kept saying have patience ! He was rude about us not booking for dinner . He kept saying we cannot have dinner at hotel when we were not really concerned as we other plans . We just wanted room keys and be on our way but he made a huge deal that we were sent email and we did not book . The room we got was not worth $600 . It was pretty small , bed was not comfy . The room had no hair dryer . The stairs were old and creaking . If anyone walked up the stairs or do anything in their room the noise was too loud , could be heard in our room , very difficult to sleep . The building needs renovating , it's old creepy definitely not worth the money

This place has gone downhill... for the price id rather just pay a few hundred dollars more a night and stay on the mountain!

Internet access. Good food and drink. Laid back.

Well it was a roof over your head and that's about it. Dinner was linited(45 only) so we missed out. Internet wasnt working. Limited amenities ie no fridge or tv and not enough power points(not hygiene to boil the kettle in the bathroom) and the other power point was at the door. One of the lights didnt work... This was Room 20. Breakfast is what saved them, that was good.

Found the linen was not changed over as kids found hairs around sheets. Terrible. No apologies from staff when mentioned.

Its very old and out dated. The staff are trying their best but the property is in desperate need of renovations and upgrades.

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This is an historic old building. See yesteryear - though don't expect the latest. It is history not modernity!

Great location Excellent staff and hosts Food was excellent A really wonderful family friendly place, nice and close to the snow with heated pool and steam room Will definitely be coming back again