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Had a great stay, the room had everything we needed! allowed us to change rooms to one with a better view which was very kind. And gave us early and late check out (visited in off season). Hot tub was the best bit!

Clean room, comfortable bed. Hair dryer would have been a good addition and better heating needed

Great

Out of season so didn't see any staff. Everything worked so great, great views, enjoyed the spa, but it makes too much noise overnight, turned it off at the switchboard and suggested my neighbour do the same.

For $1000 a night this 3 bedroom suite was much less than we had expected. A view of mountains was challenged by the very large car park two floors below and the walls and windows of the adjoining building a few metres away, including a view straight into a bedroom and a bathroom. The room is tired, presumably due for a refurbish. Cold, until we found a thermostat inside the fuse box; no instructions. We have stayed in this hotel on a number of occasions in the past decade, and it is just not what it once was.

Great amazing central position. But be warned the music plays all day can be tiresome. But does shut off not too late. The spa was amazing and super hot. Lacking in privacy but still great. Clean neat well looked after. Would stay again.

An amazing location so very close to a central lift but with that came lots of noise from the pub downstairs when you wanted to chill after a day on the slopes. Unreliable wifi prohibited streaming anything on TV and requests to staff for assistance always received the same response ‘I’ll phone the manager and call you back’ rather than a resolution. Disappointing experience given the price.

Easy booking. Excellent communication with property when we had a question or two before arrival. Fabulous location right on the road at Falls Creek which means easy unloading of bags, easy checking, lift in building which helps take up everything, right in the main heart of village near ski lift. Room generous 3 bedrooms, 3 bathrooms with hot tub on balcony. Great open plan kitchen, 2 tvs and plenty of space. Would definitely book again.

Disappointed that we were unable to use the hot tub in the apartment during our stay. Management verbally indicated that they would compensate us, but at check-out, the manager was not available and after leaving, I have received no response to my email and request for follow-up call or action. It leaves us with a poor impression on their management and care for their care and attention to their guests expectations. Based on this, we don’t plan to visit Falls Ck again or stay at this property

The St Falls complex has transformed Falls Creek by providing a vibrant village feel near the easier slopes. Unfortunately this year the exterior wood of the building looks a little sad, it would be a shame to lose such a landmark. On our balcony had water marks on the roof like it had been leaking. Although this didn't effect our stay

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