ザ レイクス ホテル

Nice hotel very cheap its a share bathroom excellent food staff was very friendly

Nice location, room and friendly staff

Excellent. Staff very friendly and helpful.

Everything was a great experience From start to finish

room was perfect clean spotless linen was crisp and clean the coffee/tea station on top of fridge was so appreciated even in our budget room there was space for everything hangers in the wardrobe there was even milk in the fridge for us the checkin guy was great knew everything even looked up how long it would take us to get to the funeral the next day i needed the help and he was so happy to do so thank you again for everything

The staff where so friendly, room was very clean and comfortable

Mattress severely uncomfortable and caused back pain, blood stain on the bedding, no quilt or proper blanets supplied, air conditioning did not work, showers full of mould. Accommodation over all needs upgrading for price. However, staff were incredibly friendly and helpful!

nice placce

The room though small had a good fridge and tea/coffee facilities.

Clean and so good work attitude but abit noisy sound like air around 6 to 9 or 10

What the helly is that smelly from the vents/drains!!! Obviously a known issue why there’s soo many auto air freshners near the bathrooms at the end of the corridor! Also heard some poor lady telling someone (trying to get in to her room!) to get away from her door late saturday night..

The staff were great and the sttandard of cleanliness were really good. Food was great and the waitstaff were competent and attentive. A really good stay, thank you all!

Everything about this place is immaculate. The venue, location, staff, accommodation, food as well as the local community. So much peace and warmth. You will regret not going here.

Bistro very busy on a tue nite means good food

Great staff, amazing pub, good old style rooms

The staff were excellent, but the rest of the experience was terrible, the fridge run all night, there was a machine outside my window that was extremely noisy all night. Noise in the corridor was terrible all night. Door closers were faulty and the room doors slammed all day and night. The TV is so small it's useless, and the volume was set way too low. No servicing of the room at all and run out of sugar, coffee and milk. The meals were tasty but mostly cold to warm at best.

I have never in my life experience this i was refused by the staff to stay with them after paying for the room the staff said they dont accept local to stay at their hotel meaning people living around the central coast area i was turned down by the staff i even them i am about 30min away from home and i got dropped off have no place else to stay and they said theres other accommodation available around the corner i wana know whats the reason behind this policy after turning down by them i was outside sitting there calling all the accommodations around the area as most were fully booked and finally got an offer from Venus hotel about 15min walk from The lakes hotel does did anyone experience the same thing or not ? i want to know why booked and plan my trip prior two weeks before the event that i went to attend to find out they wont allow me to stay cus im a local so frustrating so i had to pay an extra room while waiting to get a refund after i checked in to Venus resort and they call me about an hour later and check if im still checking in or not are they serious ? i said no your staff were so rude and said they dont accept locals and her answer was oh im really sorry about that yes we dont allow local the answer i get was oh its just our policy so i hang up the phone but thank God lovely staff at Venus resort offer me great service....

The staff are amazing and friendly but

Good room for price

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