ザ・マルコ・ポーロ

I cannot believe that this cheap motel carries the name of Best Western.

Air conditioning was perfect, beautiful shower & the softest most amazing beds & pillows. It is the only motel we stay in when we go to Mackay.

Noisy as in flight path, but bearable

Very comfortable

Yes room was clean

Staff courteous room clean very spacious

The room was clean and had fairly recently been updated, parking was easy, location was great across the street from a lovely beach. The restaurant was not accessible, we were told it was reserved 6 months in advance so it was probably very good but disappointed that we could not eat there but there were other restaurants within walking distance.

The Manager/Owner he was very easy going he had an awesome attitude which has reflected through his staff who were very funny and hard workers which our rooms were clean during our stay clean towels everyday and air con was perfect. Our stay at Marco Polo was awesome

Staff were amazing and the room was perfect.

Friendly staff, clean, combfortable & quiet. I'll be staying here again. Cheers, Josh

Clean and comfortable, filled all our needs

Welcomed by very friendly staff who were accommodating to our early arrival and very impressed by the room cleanliness. Would absolutely stay again.

Clean room

Beds are really comfortable. Room is clean on entry. Staff is wonderful & very considerate 😊 I'll continually choose to stay here because of it's location as well.

Quiet, clean and comfortable.

A last minute booking due to an unexpected hospital stay, so i turned up late looking like a homeless person in a sling and multiple dressings and a shopping bag with a few belongings in. I was very warmly greeted at reception. Wonderful manager. I was lucky to get the last room.which was very nice. Very clean and fresh smelling, bed was awesome after 3 nights in hospital. Much needed rest, next morning was warmly greeted by the same manager, he took my key so i didn't need to walk to reception,asked if i needed an Uber or taxi. But i had a lift coming who had to travel a long distance. He said i could sit and wait in a comfy chair and even gave me a cold bottle of water. Great service, will definitely be returning for a recreational stay. Thank you

Confortable beds

Have stayed here previously and also at a lot of Motels in Mackay I must say the improvements at this property are exceptional Room was in impeccable condition spotless, bed very good and staff extremely friendly Well worth a visit!!!

We stayed for one night at the Marco Polo when passing through Mackay and were pleased with our room. Undercover parking at our front door was good and our room was a good size. The room clean with a comfortable bed and a table and chairs. Everything was in working condition. It's a little out of town but there are some eateries a short drive away. We would stay here again if in Mackay and we do recommend the motel to other travellers.

Beautiful place and lovely workers, close and convenient