ザ リッツ カールトン メルボルン

The staff's kindness and service is excellent. First class service.

お風呂だけとか掃除されていないことがありちょっと困った

世界で最も現代的なホテルだと思いました。東京のリッツ・カールトンとコンセプトは近いけど更に進化してます。

とても素敵なホテルでした

プールやサウナが充実していて楽しかった。英語が不慣れだったが受付での対応も良く、また泊まりたいです。

お部屋の向き次第ですが、我々のお部屋は隣のビルから丸見えでした。 窓から景色を見ると、隣のビルの部屋で寝ている方がよく見えて、入浴中も見られている気がして落ち着きません。 せめてバスルームはブラインドが欲しかったです。 それ以外はさすがのリッツ・カールトン。最高です。

No comment

Fantastic service and a really quality hotel as always the Ritz is very impressive Highly recommended as a getaway for people as it feels like you’re completely separated from the hustle and bustle of the city but as soon as you go downstairs, you’re right in the middle of everything

Staff were absolutely amazing 10/10, hotel facilities amazing 24/7 pool was the reason i booked 10/10, food was a 4/10 atria is overrated, only took a couple bites of each item ordered from the menu, food was the only downside! 9/10

Thank you for a wonderful stay!

Something off about this hotel. From the way you enter reception- cold feel of the swimming pool area- the way you enter the bathroom to access spa and sauna- separate male only and female only spa/sauna. Over rated and over priced in my view.

For a Ritz Carlton, I was expecting a lot more & also the fact that it was much more expensive than other five star hotels nearby. The breakfast option was dismal. It got very boring after the second day and we were there for four days. Unlike other hotels and resorts of this grade, it was just selected options on the menu, same thing everyday. It was not a buffet selection of breakfast that we were used to at five star hotels and resorts. Lottie at check in also wasn’t that helpful, and missed any check in notes we made when we booked. We were pre-celebrating my partner’s 50th and our baby’s early birthday, so little details like that went unnoticed. Other staff members were fine, one even gave our baby a toy, she also works at check in counter. The pool and bathroom areas could have been cleaned more regularly. We asked for our bed sheets to be changed, they weren’t. The complimentary water bottles were pretty cheap and in paper box… Overall, great location but not the five star feeling we were expecting to get and is used to.

The staff were lovely, the hotel itself was amazing. Only regret I have is that we have to leave.

Everybody was so helpful and friendly. Really excellent staff!

We absolutely loved our 5 night stay in a stunning Executive Suite which gave us plenty of space as a couple travelling with our 7month old baby. The Lobby Bar on level 80 is a must! Highly recommend the High Tea (make sure you book) and the Gorgonzola walnut dip. The entire Ritz Carlton Melbourne team always went above and beyond for us and made our first family holiday so special. We’ll be back!

Luxurious, comfortable with amazing views of Melbourne. Absolutely loved staying there.

Lovely clean hotel, rooms are good sized. The day spa is amazing. The pillows were uncomfortable for us but they happily gave us firmer ones when we asked. The breakfast is underwhelming

Very nice hotel. Modern and clean. Great views from lounge, bar and restaurant. Great service.

So friendly and clean. Responsive!

Tnx