ヴィラ ノヴァ

Good

Staff where amazing

Great place to base out of , close to everything without being in the CBD

I booked to stay here and I ended up having to book somewhere else to stay, the property was unkept, dirty and there was some sort of alarm that was going off in the bathroom. The staff on check in were friendly,

Loved this hotel! I stayed for six days and enjoyed the space and amenities in the suite. Kitchenette was great size. It’s not fancy but it’s very comfortable, clean and well located. The staff were pleasant and helpful.

The bathroom and shower floors need a good clean. I was not aware that the 2-bedroom unit was on the first level. I am in mid-70s, sister early 80s, and we had to carry our bags up and down 15 steep steps. Perhaps it would be possible to add a "request ground floor" option for peope who have difficulty negotiating the stairs.

Staff were very helpful and checked us in earlier than expected Room was very clean Walking distance to venue and restaurants Thank you

I booked room 21 for an out of town visitor , The room was clean and well appointed . What was not so good . The hotel had a number of trades men staying , management had allowed them to park a 7 tonne truck opposite the rooms allocated parking space . It was not in any car parking space but in the pathway taking up the turning space required to park in the 21 room allocated space . I did not like taking 5 minutes to perform a multi point parking manoeuvre to get into the parking space .Then the next day when meeting with my guest for breakfast I'm informed that they could not access any hot water to shower . It is a shame the guest did not mention the lack of hot water when booking out , they just left .

A lovely quiet spot. Great unit. Chinese next door a bonus!

Lovely area, nice room and clean. Friendly staff. Would stay there again.

Pleasant stay.

Rooms were clean and staff were very friendly

Very nice propery and very helpful staff. Always stay here when we're in Toowoomba

lovely place to stay

Friendly staff. Don't like the shower in a Spa bath with a very small glass screen.

Handy to places and comfy

Comfortable and close to everything

Easy to locate. Walkable distance to restaurants. Also central to most things

It was good for the price but the hidden cost is that 200 bond if you live close by when i said i payed online with gift card they still nearly rejected my check in cause of it

Lovely place to stay! Definitely stay again! Manager was very friendly!