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Beautiful city and beautiful old heritage building !

Veldig sentralt beligende hotell, ca 5 min å gå til skiheis. Ligger hyggelig til i den gamle delen av byen

Top Lage und das Hotel einfach nur spitze! Gerne wieder!

Staff were exceptional

Excellence hotel in excellent location, with great staff and a really tasty breakfast.

Locatie en restaurant is goed. Kamers en faciliteiten zijn verouderd. Wij hadden een superieur kamer met bad en geen mogelijkheid om douche kop op te hangen. Wij moesten €300.- betalen voor deze kamer en daar verwacht ik toch meer van.

The hotel was very nice and had a great location in the middle of town with great views. The staff was very helpful and friendly. If driving to the hotel you need to get the address for the parking area which is in the back of the hotel as the front is on a pedestrian only street.

Alles,einfach perfekt !

Awesome staff felt very welcome

Personnel très sympathique et d’une amabilité et gentillesse notable. Hôtel familial et suites spacieuses et très confortables.

Sehr freundliches Personal, sehr sauber und gutes Frühstück.

Sehr traditionelles Hotel, zentrale Lage, hervorragendes Frühstück, freundliches Personal. Empfehlenswert.

Excellent all around, do not have anything negative to say!!

Sehr zentral. Zimmer sehr schön. Frühstück ok Personal freundlich

This lovely family-owned hotel is a wonderful place to spend Christmas and every effort was made by the staff to make it feel special. The only issue we had was the lack of organisation with regard to restaurant bookings at the hotel that we had previously made. Twice, including the Gala Dinner on Dec 24, we were told that we had only booked half-board. Eventually our reservations were found but it wasn’t very professional. The location is perfect and the views over the valley from the lovely spa/pool were lovely. We would not hesitate in staying again.

Das Hotel hat uns gut gefallen. Der Aufenthalt war angenehm. Einzig als wir an der Reception fragten, ob wir von Zimmer/Frühstück auf Halbpension wechseln und das Nachtessen im Hotel einnehmen könnten, haben sich die Receptionistinnen mit einem "Nein" begnügt und gesagt, dass eine Halbpension am Tag zuvor gewünscht werden müsse. Sie haben weder in der Küche nachgefragt, ob zwei zusätzliche Nachtessen serviert werden könnten noch haben sie uns Essens-Empfehlungen ausserhalb des Hotels gegeben. Das war nicht besonders "stark", aber sonst wie erwähnt alles i.O.

Well located, nice breakfast. However the bed is very stiff and could be little better equipped for the given rate.

Wir hatten ein zimmer über den Lieferanteneingang!!War in aller Früh ein unmöglicher Lärm!! So etwas gehört unbedingt bei der Zimmerbeschreibung bekannt gegeben !

Luftkondtionering önskvärt

Stayed here 2 nights on recommendation of neighbor who stays here every winter for skiing (I mentioned at check in). Check in was fine, however the room was not what I had expected, especially after reading glowing reviews. It was located directly above the restaurant. There did not seem to be any AC, and opening the window was necessary due to the temperature. There was noise from the restaurant/terrace pretty late in the evening, which I was not happy about, noting that Kitzbuehel is a sleepy town with little nightlife; all of the nightlife was under my window. Also the room faced other buildings so there was no privacy and had to keep curtains closed at all times. On this trip (2 weeks in Germany, Austria & Italy) even at the budget hotels I stayed in at least one courtesy bottle of water and a candy or chocolate was left, but not at this hotel. Is not a make-it-or-break it item, but if 2/3 star budget hotels near train stations can leave water and a chocolate, why can't this one? I must apologize to the hotel for leaving angry....I thought my room was paid for before I left (I had been planning this trip for over a year and thought I had prepaid all of it) and they requested payment. I could not verify while I was there and felt at the time that I was being double charged, which I was not. One upside: the pool was great as was the location. But other than that I see no reason to stay here.