ヴァヤ・ゼルデン

Standartzimmer für 2 Personen für den Preis zu klein, Größe wie ein Einzelzimmer. 2 Zimmer in einer Buchung und jedes Zimmer auf einer anderen Etage. Frühstück jeden Tag die gleiche Wurst, es wird Tirol presentiert und es gab nicht einmal Tiroler Schinken. Nur auf Nachfrage gab es helle Brötchen, sonst nur Dunkle und mit Körnern.

Centrally located, good breakfast and dinner, and very sweet waiters.Thanks!

Great 2 nights at this small hotel. Extremely friendly staff and really great service. The spa is small, but not too busy. The room we had had a nice size with a balcony. Placed in the center of the city the location was just perfect for taking the cable car to the mountain

Huone oli siisti ja parveke oli mukava lisä. Ilmastointia ei voinut säätää, siitä pieni miinus. Helteessä lämpötila olisi ollut mukava pystyä säätämään

Excellent service, really nice hotel!!!

Das Servicepersonal war absolut großartig und zuvorkommend

When on arrive the recepcionist didnt let us park as a regular car ( we were on motorcycle) mentioning that "other"guestes were on those spots (empty in the moment). We moved the motorcycles, and in the morning the places were empty, or nobody used , while she asked us to move.

Fantastisk hotel! Lækker mad, flotte værelser, genial beliggenhed. Personalet var super flinke.

Netjes schoon en vriendelijke bediening

Jepp

Zimmer sehr schön.

A lovely stay again. The staff were lovely and most helpful

Room was large and clean. Great dinner after a day of skiing

Mycket rent, fräscht och morden design på inredning.

Wir waren mit Hund dort und haben uns wirklich sehr gut aufgehoben gefühlt! Das Hotel liegt sehr zentral, man kann die Bergbahnen sogar zu Fuß erreichen. Es gibt einen kleinen Wellnessbereich, den wir aber nicht benutzt haben. Frühstück war gut und ausreichend; abends gut bis sehr gut!

The hotel has a lot of potential. It’s well located in the city center, within walking distance of major cable car stations, with modern and cozy interior design and nice breakfast. However, for a 4-star hotel, we expected a much smoother and more reliable experience. Even before arrival, communication was stressful, I was asked to prepay parking and city tax via a link that didn’t work, which took nearly an hour to sort out. On arrival, we were told the main parking was full and sent to a second lot with the wrong address. When we eventually found it, the key card provided was expired. Calls to the hotel went unanswered, and by the time we returned, reception was closed (before the deadline), leaving us to park on the street. The room was clean and nicely decorated but very small for two people. The bathroom door hit the bed and could not be opened fully. The next morning at 07:44, housekeeping opened our door unannounced, a serious breach of privacy that woke us in shock. Staff apologised, waived one night of parking, and offered a free drink each at the hotel bar, which felt inadequate considering the level of inconvenience. Only after expressing our disappointment further were we given a room upgrade. A 4-star hotel should provide better communication (external and internal), guest support, and respect for privacy. With improvements in management and customer care, the hotel could truly live up to its potential, but our stay left us mostly frustrated than relaxed.

Et veldig fint hotell som ligger sentralt. God frokost inkludert i prisen. Parkering i kjeller for 8 euro. Litt lite liv i sentrum, og en del restauranter som var stengt siden det var sommer. Summercard for området ga gratis billetter til gondolene i området. God service både i resepsjonen og i restauranten. Kan absolutt anbefales!

Schönes Zimmer, leckeres Frühstück

Hotel in sehr guter Lage, freundlichea und hilfsbereites Personal, Zimmer sehr sauber und mit schöner Ausstattung. Von hier aus kann man alle Aktivitäten starten, Bushaltestelle an der Straße mit der man zu allen Attraktionen kommt. Viele Geschäfte, Restaurants und Bars in direkter Umgebung.

Selten so ein tolles Hotel kennen gelernt. Wir kamen durch Stau viel zu spät an, es würde mit Essen und Service extra auf uns gewartet. Macht weiter so. Wir kommen ganz schnell wieder...