フェアモント バクー - フレーム タワーズ

Das war ein Erlebnis. Tolles Personal, tolle Lage 👍

Was amazing

The experience was wonderful. A luxury hotel, clean, good service, great breakfast, and super friendly staff.

I’d make sure the hot tub in the gym got a deep clean as the sides were filthy. Everywhere else was spotless.

I’ll always use Fairmont in my travels This is my 6th fairmon

Hotel was good Clean frıendly people Mostly ı lıke ıt

A failure to address earlier emails resulted in very poor check-in. Unfortunately this was compounded by misinformation to staff which ended up with embarrassing issues for us. This was not good customer service which was more customer apologies than service. The did address the issue but I felt they were more interested in the money than the compensation. Only saving grace was Bar19 lovely staff, good food and great view over Baku Nice hotel. lovely city, i expected more from the hotel. John

The staff were very very nice and helpful from the front office staff to the staff at the breakfast restaurant . The hotel is well appointed , room was very spacious , bed was comfortable , heated floors . The hotel is a sight to behold and a great one to stay in . Would be back in a heart beat . The breakfast was always sumptuous and had great variety .

They can't make a coffee. Hardly anyone speaks English. Not service oriented.

Televizyon çalışmıyor dememe rağmen yapılmadı buzdolabı kitli ve nescafe yoktu kahvaltıda peynir ve zeytin zayıftı

Simple amazing!

Das Hotel ist sehr zu empfehlen! Sehr zentral gelegt und von Old City nicht weit entfernt!

My room had AC that stopped at 75F. I had to request a room upgrade three times, and by the time they offered it it was a smaller room on a higher floor (twice they took me to options where the prior occupant had smoked in the room--the rooms reeked--which the porter admitted was a big problem with the guests there) my son had fallen asleep so we stayed. They also put us on the 18th floor failing to mention that there is a restaurant on the 19th floor pumping out LOUD music...the night they played jazz I could hear it down to the individual instrument. The breakfast buffet was very poor - not what you'd see at a Fairmont in North America or Asia. On the plus side, one of the younger concierges was very helpful.

Helpful kind staff, breakfast was perfect also the restaurant staff was super kind. ** room fridge was locked and they asked me for deposit to unlock it, after little argument they opened it

—it’s a perfect blend of luxury and comfort. If you’re looking for a place that exceeds expectations, this is it! Beautiful property, incredible city view, delicious food, pool, spa, amenities .

Fantastic hotel! The staff were incredibly friendly and helpful. The room was large, great decor and the views were amazing. Also, The hotel chef FARJA was wonderful and his food was delicious! We had a great stay!

Tolles Hotel mit atemberaubender Aussicht über Baku und das Kaspische Meer. Das Personal ist sehr hilfsbereit und freundlich. Das Frühstücksbuffet ist eines der besten das ich je hatte. Das Bett ist sehr gemüthlich, ich habe sehr gut geschlafen. Das Zimmer ist riesen groß und wundervoll gestaltet. Absolute Empfehlung für dieses traumhafte Hotel!

Excellent

Great hotel. The views are amazing. The location is good.

The hotel needs a lot of work from receptionists bell boys room service Most of the reception they dont smile no welcoming face I arrived after very long flight 16 hours without sleep so when I arrived they asked me to wait 1 hour to get the room with fees ofcourse it's 7 in the morning So I stayed at lobby and had a nap covering my face with a hat sitting on a chair not laying down security came woke me up saying no sleep with angry face First time in my life felt like that wat horrible act and the the receptionist forgot to tell me the room was ready 45 minutes before Ooo it's a mess they need a lot of work no camparison between Hilton or jw Marriott Bell boy when I arrived 7 in the morning I came with 3 pieces of luggage no one was there Room service so lazy to bring laundry the take forever to bring ur clothes The room is spacious and nice Bathroom is perfect also They gave late check out till 2 I was happy