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Expedia took my money for the booking but there was no response from the property via messages or telephone and after taking a taxi to get there the place was closed. Need a full refund- how can Expedia still take the money if the property is not operating????

The chalet staff didn't seem very organised and weren't sure if there would be a cook to prepare food for us. The pool wasn't cleaned for use and things were a bit disorganised. The property is pretty remote with nothing nearby

Staff members are kind but the rooms for two people are a bit small and old.

El personal es muy amigable y siempre dispuestos a ayudar . Ellos mismos coordinan tours al delta y al moremi.

Enjoyed our transit/short stay. The host was very kind, helpful, informative and accommodating, even letting us leave our rental car on site while we were doing the safari. Nice setting, enjoyed the food too. we could definitely have stayed longer if we had the time. Highly recommend it.

This accommodation is clean and calm. There is far from the city center, but they provided transportation. Also staffs are kind. I think wifi should be better.

Ikke beliggenhet i forhold til kart på expedia. Elendig vei fra hovedveien.

Maun itself is just a springboard for Moremi & is very spread out & charmless. Jump Street Chalets offer affordable accommodation & we would stay there again. They were very helpful in storing our hire car for 4 days, whilst we took a safari, even though we had not booked it through them.

stayed 2 night, kind staffs, continental breakfast, was ok but not much more than that.. room was clean with great air con. The location is a bit of, had hard time to get right, when arriving late..

All 3 beds were in one open space which had no privacy. The TV was old and had no remote control. The aircon was a great help in the hot temperature of Maun. All staff were very friendly and willing to assist.

An overnight stop on the way to Ngepi just across the border near Shakawe. Arrived late in the evening and found the place easy using the signposting indicating "Jump Street". Check-in was easy (Tip: call ahead of your stay to confirm). Rooms were clean, so I was happy. Air conditioner worked very well. Not a top-end hotel which was what I knew already and yet a breezy and friendly atmosphere.

Aamupalaa ei ollut vaikka niin hotels.com lupasi. Eikä wifi toiminut huoneissa vaan lähellä respaa. Huoneet olivat tosi likaisia, lastemme sängystä löytyi sitä avattaessa mukava yllätys sänky täynnä roskaa. Torakoita ja matoja huoneissa.Emme todellakaan tiedä mikä on Botswanalaisen hotellin taso. Emme todellakaan suosittele paikkaa lapsiperheille. Tähän hotelliin en koskaan enään mene.

We stayed there on our way out of Botswana for one night - second half of Nov 2015. Taxi driver had difficulty finding this place - as it is at the end of long, side, dirt road. This place is so secluded that you need a taxi to go anywhere. I guess it is OK to stay there for one night - considering the value - but no more than that. Staff at the lodge was trying to be helpful - but overall was clueless, which was frustrating and giving them more work to do in the end. One example was giving us the room without working A/C (A/C remote missing). Later - when we already went to bed - and it became apparent - that it is too hot to sleep - receptionist gave me A/C pilot from another room. Since A/C in our room was "Samsung" and pilot she brought was "York" brand, it did not work of course. We ended up changing rooms (being the only guests in this lodge at the time). The thought of giving us room with working A/C did not occur to anyone. The other frustrating thing were prices for any food you would order there. They quoted me 160 Pula ($16) for a breakfast (2 eggs, strip of bacon, coffee). Considering the fact that much larger breakfast in the restaurant oriented primarily for tourists - just in front of the Maun airport costs $6 - you get the idea. My impression was - that they try to compensate for reasonable hotel rates with inflated menu prices. Anyways - if you have a choice - do not stay there.

Wir waren die einzigen Gäste. Das Badezimmer war auch nach lokalen Maßstäben nur mäßig gereinigt. Die Bar war geschlossen und diente als Personalaufenthalt. Der Pool war schmutzig. Insgesamt machte die Anlage einen ungepflegten Eindruck. Die Dame an der Rezeption war sehr freundlich und hilfsbereit.

A Lovely welcome by friendly staff. Location typical of the "bush" - everything we needed but on a slower pace than used to.

På reservationen fra hotels.com var angivet at værelset var med morgenmad. På den reservation hotellet modtog fra Expedia var angivet "room only". Resultatet var at vi ikke fik morgenmad selvom vi fremviste reservationen fra hotels.com

Hotel con casitas agradables, con nevera y tv, pero sin amenities en el baño. Su mayor inconveniente es la ubicación un tanto a aislada. Sin gps no lo habríamos encontrado. Desayuno escaso. Por lo demás, bien.

We had problems with the rooms but the staff found the appropriate room we needed. Internet connection weak. The chalets are beautiful and the cleaness OK (but only two towels in the Bathroom) We had breakfast and dinner and was excellent and cheap.