エコヴィラ シェムリアップ

Hotel welcomed us and made our time in Siem Reap as wonderful as possible. All employees were gracious and kind. I would stay there again.

Nice hotel, little bit far from city center. Limited food options but what they offer is good. Staff very friendly and willing to help, even though some speaks very limited English or none.

I never thought that a choice of hotel would make so much difference in one's overall travel experience. Having been a single female traveler and a first time visitor to Cambodia, I did have some worries before arriving in. However, friendly and empathetic staff & manager have provided ample help and guidance. My trip was easy and full of excitement. On the day that I checked out Eco Villa, I flew to Phnom Penh, where I stayed only 14 hours before grabbing the flight back home. In Phnom Penh hotel, I realized that I had forgotten my swimwear at the pool (which by the way was clean and beautiful). Although that swimwear was nothing expensive, it was my favorite one, my heart sunk. I was about to leave Phnom Penh when I noticed a mail from Mr. V, general manager of Eco Villa. He had wrote to me that he had noticed my swimwear, packed it right away, and left it at the hands of overnight bus from Siem Reap to Phnom Penh. Then his brother in Phnom Penh would receive it on behalf of me - and all I would have to do is to drop by at his place to pick it up. Luckily that location was only 5 minutes away from my Phnom Penh Hotel. With excitement, I rushed to that location with tuktuk, and voila - my swimwear was there. I couldn't believe my eyes, I was absolutely stunned by the hotel manager's kindness. I only had a few minutes to thank the person as I was already very late for my flight, but on the way to tuktuk, I nearly cried with happiness and appreciation.