JK Resident

Caution: The 'Free 1-way pick up' is not a pick-up from the airport to the hotel but rather from within the city. Since it’s only a 5-minute walk to the city, it’s of no use at all. They charged me $35 from airport to hotel . Ask the hotel manager: Is the 'Free 1-way pick up' not a pick-up from the airport to the hotel? It should be clearly stated. Or were we deceived by the staff?"

good

値段的には文句は言えませんが、空港に迎えに来てくれる約束をすっぽかされた事に、少し腹が立ちます。その時のフロントマンの対応も、あまり良い印象ではありませんでした。

ホテルスタッフの懇切丁寧な対応が何より素晴らしい。おかげで楽しいツアーができました。コスパが高くオススメです！

繁華街まで徒歩１０分近くありましたのでちょっと不便です。また周囲にコンビニのような商店もありませんでした。そのため静かで良いかもしれません。プールが見た目あまりきれいでなかったことと、窓が小さいためか部屋が日中でもかなり暗いのが残念です。まあ価格相応といった感じでした。ロビーにビリヤード台があったり各種ツアー等のチラシが置いてあるのは便利と思いました。

Charming hotel in a great location near the centre of Siem Reap. I have stayed here 5 times. Great staff. Too bad they no longer serve breakfast on the rooftop terrace; now it is ground level at the front of the hotel.

The rooms are nice, the location is good, I enjoyed breakfast on the rooftop and the staff are very pleasant and helpful.

Rooftop lounge for breakfast. Staff were very helpful, arranged a private car to Prasat Preah Vihear. Excellent location and old world charm.

Ac didn’t get cold enough, only at night. Breakfast was awful..

The whole place needs renovation. Spacious but so old.

The staff is very warm and welcoming. They were able to accommodate our requests and very polite.

We had a perfect time here during our 5 night stay in Siem Reap. They are so helpful and friendly. They took good care of us, and helped us getting tickets and so on. We will miss them all. It was also a very relaxing neighbourhood, and the room was perfect! Next time we are in Siem Reap, we will be back 💛

Hotel was below average but staff were very good. Check-in was fantastic as rep saw us arrive and came outside to help. It was quick and easy. Hotel had too many insects…hallway was full of insects as well as the room (dead bugs in bathroom). I can understand having insects in the hallway due to open concept but it was not acceptable for the room. I thought hotel was recently renovated within past 4 years but it looks quite older. Pool was decent but water was too cold.

Ein doch recht herunter gekommenes Hotel in unmittelbarer Nähe zum Siem Reap River. Die Sicht auf den Fluss ist allerdings verbaut. Die Sauberkeit ist sehr schlecht. Die Zimmerreinigung wurde stark vernachlässigt. Das angebotene Frühstück kann ich nicht empfehlen. Das Personal ist sehr freundlich und hilfsbereit. Das Nationalmuseum und der Nachtmarkt sind gut zu Fuß erreichbar.

All good, the hotel was great, breakfast food was great, no complaints

Great hotel! It was a last minute (same day) booking and I got lucky!! Very capable and kind staff, clean and comfy rooms, and easy location. The staff is really special. Very kind and helpful. WiFi is a little slow but otherwise this is a great value! For the price it has to be one of the best options if you want to be in town. Will stay again.

Good sized room, pretty dusty, truly awful towels (take your own !) pee coloured and so thin you could see though them. Breakfast was horrible, the muesli lively with ants!

Hotel bien situé au calme proche du centre petit déjeuner Buffet tres bien Tres bon rapport qualité prix

I really enjoyed staying here. Friendly staffs & connivence to all places.

I wasn’t expecting anything special from this hotel. I choose it based on its good reviews and complimentary hotel pick up service. It was a nice hotel but it was very basic and traditional. It was clean and the staff were both friendly and helpful. The driver they sent to pick us up was amazing. I believe his name was Vinpol and he was the kindest man we met on our whole holiday. Not only did he pick us up when we arrived, he took us all around the temples and waited for us at each stop telling us a little bit about the sites. He also took us back to the airport when we left. He even got us water and a plaster when my mother fell over – he was such a kind man! I’m not sure if he’s employed by the hotel or is just hired as a taxi for them but he’s a treasure to them! The hotel also has a rooftop restaurant which is lovely to sit and watch the sunset. Whilst the breakfast was only average, we did enjoy a lovely evening meal there with reasonably priced drinks! My only real complaint about this hotel was the terrible wifi service which DID NOT work in the room at all; we could only use it in the lobby area which wasn’t very good. Nevertheless, it was exactly what we needed for a one night stay.