ラジャボレイ ヴィラズ

Un très beau cadre même si l’hôtel manque un peu d’entretien

We stayed three nights at this resort, and were quite disappointed. The rooms were very dark, there were fans instead of aircondition, the beds are really hard, the wifi didn’t work in the room, and it was dirty with spider webs all over the ceiling. The mosquito net was also broken. Not what we expected at all! On the second day, the pool was filled with so many chemicals that it was impossible to see through the water and see the tiles on the bottom of the pool. The service provided was also very poor. When we went dolphin watching, we were told to message the hotel on whatsapp to let them know when to pick us up with their tuk tuk. We sent them a message when we were waiting for the ferry, and they read it immideately. However, it took them an hour to respond. We sent them three texts asking if they could pick us up, that we were on the ferry and once again when we had arrived in the port. When they finally answered, all they said was «yes tha boat going now». We told them that the boat had arrived 30 minutes ago, and that we had started walking because they never answered. They never picked us up, and it took us about one hour to walk back to the resort. We never even got an explanation or an apology. Only one of the staff members were smiling, while the rest looked careless, tired and cranky. The resort is way too pricey considering what you get for your money.

This is a very nice hotel in the middle of an island which is very accessible by ferry. The staff is very helpful and welcoming. Would have liked to stay a few extra days. The website does not have the correct spelling of this place, It needs to be corrected so people can find it without difficulty.

Très bel endroit en dehors du temps avec ce style traditionnel extraordinaire.

I felt like I was on a glamorous, 1940s-era Hollywood film set of a Khmer village. Some pieces were dated, but that added to the old-world charm. The island is idyllic (borrow one of the hotel bikes!), but the ferry is finicky. A Canadian couple told me they never waited more than 15 minutes, but I spent considerably more time waiting on it. If you’re in a pinch, as I was, call the hotel and they will call a private boat for you. It’s $5 one way for private boat vs 25 cents for the ferry. The hotel helpfully arranged my pickups from the ferry with a call as well. About that pinch. I had only given myself one night in Kratie and planned to see the freshwater dolphins the afternoon I arrived. If you do this, best to go see the dolphins first, then go to the hotel as the ferry could eat up your time. The staff was super helpful though in my pinch, and I didn’t have to rearrange a bunch of already booked travel. Better yet, give yourself two nights at this resort and enjoy it. It’s a good place to spend some time with the lead in your life.

Lovely hotel on an island in the middle of the Mekong river, with several wooden bungalows. Huge pool which is well maintained. The best part are the surroundings as it is very green and quiet (no cars allowed). Transfer was a little stressful as the guidebook indicated the wrong location to catch the public boat (it is no longer by the Jasmine Boat restaurant but at the Kratie Boat Port - more indications by email from the hotel would have helped). Also, the phone number indicated on Expedia refers to the previous manager... who no longer works at the property.

Très bel endroit et grande piscine. Personnel souriant et disponible mais prix beaucoup trop élevé compte tenu de l'état général de l. Hôtel et du niveau de service. Comme beaucoup d'hôtels dans cette région celui ci a probablement beaucoup souffert de l'absence e de clientèle durant la crise covid ! Seul le prix est resté élevé et donc hôtel aujourd'hui à éviter...

an amazing place, in an idyllic island... Great staff, but sadly understaffed, so a small team seems to handle everything days and nights... impossible to make it a true paradise, which it should be, big time. Rooms are beautiful, pool and surroundings are just WOUAOUH! and the island itself is a jewel...

Beau cadre et adresse de charme. Bungalow sympa. La piscine est très agréable après une visite en vélo de l’île. Transferts bien organisés.

Great villas. Awesome staff, lovely meals. And relaxing atmosphere.

Positives were a very peaceful, pretty location. Beautiful gardens. Spacious bungalows. Pool was best on our trip. Manager and staff helpful. Free bikes to go round the island, although a little old and rusty. Reasonable food, although limited options for vegetarians. There is a vegetarian pizza. Main negative was very old and extremely hard mattress which was very uncomfortable and made sleep difficult. Interior lighting in the bungalows was poor. The mosquito net is very old. Absence of a shower head made showering awkward. No umbrellas around the poolside for shade. Pricey for what you get.

Gorgeous hotel. Just fourteen rooms - so the place is never going to be "busy". Rooms are very spacious - though a bit gloomy because of the extensive use of locally sourced woods that are dark in colour. Just getting to the hotel was a fun mini adventure in itself. Most people only stay one night as they are there to see the local dolphins - so travelling light to the hotel is not difficult. If, like us, you didn't travel light - an extra motorbike will be needed to meet you on the beach to take your luggage. Yes - you'll arrive on the beach, get on the back of a motorbike - and be taken on a 5 minute ride to the hotel. My wife was dreading it - but ended up loving it. Food and drink was fine, thought the internet for those in need of it can be a bit hit and miss. Not the fault of the hotel - it's just the telephone service to the island the hotel is on isn't entirely reliable. Would we go back? No question - we'd love to.

- Really nice place and great location - Place to relax and enjoy the nature - Very friendly and helpful staff - delicious food/ good cocktails Overall a great stay - would recommend it any time