コンフォート イン アンド スイーツ

部屋がとても清潔でした。スタッフもとても親切でした。

Cleaning was

Comfortable and convenient

In room coffee pods were good. Bathtub made funny sounds when we moved in it. We had to move our car when we were parked too close to domino's but that had not been communicated at all previously and there were no signs, looked like hotel parking. Hotel very clean. Breakfast good, but coffee machine made weak coffee.

Overall, we enjoyed our stay. The hotel and our room were very clean, comfortable, and well maintained. The only disappointment was the check-in experience. Knowing the hotel was mostly booked by guests attending the same event as us, I called the morning of our arrival to ask if we could check in early. The woman I spoke with told me we could check in at 3:00 p.m., which I really appreciated. Based on that, we started our two-hour drive and arrived around 3:20 p.m., only to be told our room was still dirty and not ready. What made the situation frustrating was that it was the same woman who had assured me we could check in at 3:00. Instead of acknowledging the mix-up, she responded with attitude, explaining that the hotel was full of guests attending the same event who were all trying to check in early. While I completely understand that event weekends are busy, that’s exactly why I had called ahead. Had I been told an early check-in couldn’t be guaranteed, we would have planned our travel differently. Thankfully, Carlos at the front desk was incredibly kind and professional. He immediately looked for a solution and was able to get us into a room right away so we could get ready and make it to our event, which started at 4:00 p.m. His excellent customer service completely changed what could have been a much more stressful experience. Carlos is a great asset to your team. Despite the check-in issue, we enjoyed our stay and appreciate his outstanding help.

It was convenient and the staff was friendly.

Great location and friendly staff. Rooms are clean The breakfast needs a little more variety

Great for a quick stopover in Kingston. Breakfast was decent

Very clean hotel and room

Nice newer property. Would gladly stay here again. Ask for a room on the quiet side, not facing the street.

Pas de borne de recharge pas grand choix pour le déjeuner et il le ferme a 9h00

Very basic breakfast....not my type.

This hotel was perfect for our needs (kids soccer tournament). Free parking and easy to get to downtown. Reasonably priced. Comfortable beds and clean room. Continental breakfast was enough to get us going for the day. 24hr Coffee station was great.

Overall, my one night stay was very pleasant. The room was clean, all the staff members were friendly and efficient, and the breakfast buffet was great.

Room was clean and very comfortable. Thank you.

Loved the size of our massive room.

Very nice clean with very understanding stuff

Good experience, nice and clean property, breakfast was good, enough parking.

Room was clean, but no toothpaste or kettle. Shower squeaks like it’s singing. Mattress is so soft I almost sank into another dimension! For the price, improvements can be made.

The room was great, the cleaning was good, nice breakfast, fresh towels, one of the managers however was extremely rude and tried to kick me out of my room that I had booked for 2 nights after night 1. She was not accommodating, and called me during my graduation lunch to try and kick me out of my room with all of my belongings still there, very rude.