- BEFORE booking, we emailed the hotel to make sure we could have 2 names on the reciept (to be reimbursed by our employer). They said it was fine, so we booked and paid. When we checked-in, they said it was impossible.
- The room looks NOTHING like the pictures. It is a completely different space. The second bed advertised was a blow up mattress with no pump and no second set of sheets.
- The toilet DIDN'T FLUSH AT ALL. I communicated back and forth with the hotel for days who said they would send someone. Nobody ever came. It was extremely inconvenient and disgusting.
- The shower was very dirty.
- This is a self check-in and check-out appart/hotel, which means there are no lobby or no employees anywhere. They provide you with an access code to open the main door. However, that door is never locked.
There is a homeless man living in the entrance of the hotel. Very secure.
- A few unprofessional email exchanges - I asked to be refered to someone else, I was not allowed.
- I communicated with the hotel to get refunded. I got no answer. I communicated with Expedia for a refund. They contacted the hotel, who isn't answering them. Therefore, they can't help me.
This is the WORST rental experience i've ever had. This room was about 200$ a night, which isn't cheap.
DO NOT GO THERE !!!!