DoubleTree by Hilton West Kelowna

Best ever staff!!

Very clean facility with excellent staff. Would stay again

Noisy kids playing hockey in the corridor

Muy buen trato del personal y de Buen, espacio en los cuartos, la alberca era calientita

The other guests were treating the hallway as a party hall. It was noisy, people talking which was very disturbing to us who were wanting to sleep. Laughing in the hallways. We never called downstairs but my husband opened the door and yelled out,”people are trying to sleep here”, at midnight. He had an early morning so needed some sleep. We could hear the room above us walking or making some noise so we heard them until they settled down, and again in the morning. Other than the noise, the room was lovely, the bed was nice, shower very very nice, tv channels left a lot to be desired though, nice large tv though. We didn’t have any soap at the bathroom sink. And there’s a resort fee, for what I’d ask.

Very clean

Front desk staff helpful and fast checkinn

Hash brown potatoes were hard and cold. Not eatable

The staff was excellent- room was amazing and clean

Staff and room

Room was good...had an adjoining door and extremely loud people next door.

Clean rooms, wonderful staff, great restaurant & bar

No hot tub. Gym wasn't open yet.

I travel a lot for work and this hotel was amazing from most of the hotels I stay at. The room was comfy and immaculate. Newly renovated and excellent staff and atmosphere. Will be returning for sure.

There was not a stocked bar , empty. There should be a mirror at the desk to do make up hair when the bathroom is hot n steamy . Put out the luggage rack .

Allison and the entire team were beyond great. Responded quickly and very helpful. We stayed in their 2 bedroom suite and wow- very impressed. The finishings were top notch, and the kitchen was equipped beautifully with everything we needed. The living area was great as well, and our kids loved the pool. Everything about our stay was amazing. We wished we could have stayed longer and would definitely stay here again.

Yes the staff was really courteous, friendly and helpful.

Clean amazing room. Comfy bed. Big shower. Would stay again

Great hotel, spacious rooms and shower area. Will definitely have it between our options next time we are in Kelowna

Great location clean