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Lovely site and lodge. Dining in was good. Regarding practical issues: No elevator in lodge which would have been helpful for people that have mobility issues or heavy luggage (or both). A toilet paper holder would be handy and prevent twisting around and groping the basket for it. Also a hook on the door to hang a bathrobe or extra towel in the small shower/toilet space. No desk to work at either. Improvised with the small side table.

Lovely property and excellent restaurant.

Property was lovely & quiet. Easy access to beach & river walks. Beds were great (firm but not too firm). Most staff were lovely. Need some hooks in bathroom for towels etc & reaching to the back of the toilet for toilet paper was nigh onto impossible for my 70+ mother. A simple holder on the wall would be best.

Central location for exploring the island, short walk to the beach, best sleep on our trip so far.

Beautiful location. Gluten free eating at the restaurant was well accomodated. Convenient to get to all locations on Haida Gwaii.

It is located on a scenic site between the beautiful Tlell River and the Hecate Strait, with access to great hiking sites. The beds are comfortable and the food is excellent.

Good restaurant, higher end not budget. Room needed another bedside table, more counter space and / or another suitcase holder. Room was extremely hot despite the thermostat being off and the outside temperature being 12-18 degrees. Nice that the window opened with a large screen. Clean, but small and sparse for the price.

We stayed in the lodge at Haida House in the middle of a 10-day trip to Haida Gwaii. It was a very pleasant experience, and generally very comfortable. The food at the restaurant was very good too. However, it did feel at times like we were staying in a high-end hostel rather than the fancy boutique hotel that it seems to position itself as. This was due in part to the accommodation - perfectly comfortable overall but no hanging/closet space and a very small shower/washroom - and in part to the staff, who were very cheerful and friendly but sometimes seemed to lack experience or guidance.

Very friendly staff, great location.

Beautiful location next to the idyllic river. Receptionist very friendly and helpful. Big problem was the lack of a Hotel Restaurant for dinner for two of the three nights we stayed. Very limited alternative places to eat on Haida Gwaii and nowhere nearby.

Very nice accommodation, awesome comfortable beds. Early in the season so still a little short staffed, but not inconvenient. Beautiful breakfast included with the rate. Dinner menu was excellent.

Beautiful facilities, but communication was lacking. We were not informed that the restaurant would not be open during our stay. As the facility is relatively isolated -- which was an attractive aspect -- know when and where meals are available is essential. Staff on site were very polite and helpful, but someone should have let us know when we arrived. We hope that the new management will address the communications issue, and wish Haida House all the best. If/when the restaurant is open, the location is great.

Buildings and grounds were very nice but there were three empty cans beside the deck and a jar of cigarette butts on the deck. Shower was kind of dirty. Nobody there at check in. They advertised free breakfast, but there was none. They said they wouldn't clean our rooms, but then they did. Worst of all, half an hour before check out a staff member came on our deck, past our enormous windows, without knocking, to check the PH levels of the hot tub, or something! We did not have our privacy respected

Very small room for the cost

This place was perfect. Great location. Food was fantastic. The staff were very helpful, friendly and offered great suggestions. Would definitely recommend

Haida House is simply superlative. The quiet private setting on a reach of land backed by the Tlell river and fronted by a vast expanse of the Hecate Straight can’t be beat. The cabins are new and profoundly beautiful, built in the style of a longhouse. I will note that the cabins would be even better if they were equipped for guests to do some of their own cooking and food preparation. Would love to see this upgrade in the future. Complementary breakfast was great - they even had sunny side up eggs available in the fresh breakfast buffet. Dinner in the restaurant was one of my best ever. Truly astounding, especially in such a special place, far removed from the bustle of the world. I couldn’t recommend the Haida House more highly.

Haida is unique so is this property. Very kind Haida people own and work in this hotel. Breathtaking surroundings, serene and wild. I real treat for anyone who likes"authenticity and untouched remote nature with istory !💖

A uniquely rural property with outstanding views of the sea and beach. We stayed here in what was considered to be early season (April) and the property although open was on restricted hours for restaurant,(only open Friday to Monday for dinner and no breakfast). The nearest shop for groceries or supplies is Port Clement,(great shop, has beer, wines and spirits but not open on a Sunday), otherwise the Co-op in Masset, a 2 hour round trip, with no alcohol available. Restaurants listed as close by were either closed or on restricted opening, most were Thursday to Sunday or Monday, one (Blacktail in Djaaling Gidds), was open Wednesday but only to 9.00pm and was very good and very busy!. That said, Haida Gwaii is a stunningly beautiful place to visit. Good asphalt roads to the main areas of population but it is a long drive to anywhere from anywhere and it is not at all subject to any high grade tourist infrastructure. Car hire companies charge by the kilometre as well as hire cost. Get your own insurance for car rental. So pleased we made the considerable effort to visit this island inspired by the BBC Race across the World series. Be prepared though for the acceptance that services may not be available even in a hotel, so ask prior to booking, especially if early or late season. Also the Skidegate/Alliford ferry is $44.20 for 2 adults and standard car. Pay only at Skidegate. In season watch out for Horse flys and no-see-ums!

Sensational restaurant open for breakfast every day and dinner only 5 days a week. Alternative restaurants 40 km away. Very helpfull and pleasant staff. Nice, rustic decor. Rooms are basic, not in line with the rest of property. Beautiful suraroundings and acces to the beach.

Fantastic venue, wonderful hosts, peaceful and spiritual