Hampton Inn by Hilton Napanee

room was very clean and we had a great stay

Every thing was good, staff pleasant, clean hotel. The only complaint that I would have is their pillows could be a better quality.

Breakfast was okay.. Tv didnt work in room and there was no one at the desk to talk to. Easy parking and the lot was plowed in a timely manner after a storm.

Was perfect

Well planned, well operated standard hotel. No complaints.

Staff friendly and helpful. Rooms and public areas spotless. Dog friendly. Good breakfast daily. Updated furnishings and decor. Some improvement for accessibility shared (e.g. very high beds, toilet grab bars) and additional chair in rooms would make this a 5 for us.

Great spot, next to Walmart. We got there and there were about a dozen hockey families using the lobby as a party hall and kids running amok - not a complaint but it took me a minute to catch my bearings and find the front office staff that was running around. The stay was great, the staff was great, the place is clean and parking is good - will come back if I am passing by this town.

Kids hockey team were on our floor. There was no available rooms to switch us. They were told multi times to be quiet and they didnt listen. Kids had thier hockey nets set up in front of our door and were screaming. One kid smoked thier head off our door and was crying. This was all happening at 930 pm. Woke up to garbage all down the hallway and chips/food everywhere. I had to be up early for a flight.

Very clean and comfortable room and bed. The bathroom could use a bath mat for outside the shower and a hook to hang a bath towel. Front desk staff were friendly and helpful.

Take away lunch. Parking safe and lots of it

Room was very clean and the staff were amazing.

There is no parking in the front of the hotel and pricing is quite high for the area

All was good , bed was too hard . Very clean everyone was very kind

It was a great experience, staff was very helpful. Breakfast was a nice variety of options. Overall a great experience.

Location

Great room Great breakfast

Breakfast has lovely variety, but there is no recycling so quite disturbing to see all the paper and plastic go into the garbage! Also the hot tub was broken. Rooms are fantastic, huge shower and tv

Newly renovated and very clean. Would definitely stay again.

Elaine at the front desk was amazing and wonderful she is very patient and wonderful customer service Top shelf

Pool was very unsafe with a floating light ! Hot tub not working when told it would be!