サービスプラスインズアンドスイーツカルガリー

エキストラベットをお願いしたが、無いとのでした。

Great hotel, friendly staff, decent breakfast. Lovely room. Oddly we could hear guests talking in the parking lot in the front, which our room overlooked i would have expected the rooms to be soundproofed from outside noise. Also surprised no discount was given when we were td the elevator was out of service for days due to a burst pipe, so we had to climb the stairs all the time.. would definitely stay again- really nice hotel.

Rooms were great

We stayed on the ground floor and I feel we’ve had better rooms on our other’s stays. I just felt this was an older room.

When we got there, the elevators were down. Our black out blind was also broken.

The hotel is clean quiet and the staff friendly.

The hotel was clean. The breakfast was a good selection of hot food, and cold. The room was a good size, and clean and tidy. Staff were friendly and helpful on the desk. The only thing was the elevator was out of order, and my door was opposite the stairs, so there was a lot of traffic outside my door for most of the night.

Good stay convenient location comfortable room

We did not enjoy our two night stay here. The staff were not overly helpful, the elevator was broken and we were a hockey team with lots of gear a such that we had to pack up to the fourth floor. They would not deal with our noise complaints (teens playing volleyball in the hallways while we were trying to out our young kids to bed), did not come clean up vomit in the hallway carpet, but offered us towels to clean it up and told us to have a nice night. The cleaning staff left two towels for four people and did not seem to tidy up the room as well as we have experienced at other hotels (bed duvet just thrown overtop, not remade, not vacuumed, no new facecloths or fresh towels, kitchenette table not wiped) The continental breakfast was not open until 630 and we had a game to get to, would not open early for us, even just for cold cereal for our players to eat before their game. They also set out one tray of each food item and did not replenish it. We also asked to use the breakfast area for our team pizza supper, but the front staff told us they did not have permission to grant access to that, and refused to call the manager, stating the manager would be back in on Monday, and all the board rooms were booked up. The rooms need upgrades, and the pool area was quite small. Will not be heading back next time we are heading to Calgary

They gave us a room that was nice, quiet, end of the hallway.

No working elevator. Beds a weird bouncy material. Feels like an air mattress. Toilet dirty. Hair dryer didn't work.

Everything as really good, except the elevator didn't work.

Convenient, great location, clean, breakfast excellent, very nice staff.

yes

Yes the room was as expected, very quiet !

Room a little older, but very clean and presented well. Pool is small and usually busy.

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No working elevator. Stairs only at ends of hallways. Big nuisance

great breakfast and quiet

Yes