スーパー 8 バイ ウィンダム ケンブリッジ / キッチナー / ウォータールー エリア

Shower didn’t work, no water whatsoever. The shower faucet was broken. Tub had black mold ring. The sinks faucet had a broken off tap. This is a 3rd world country standard motel.

Room absolutely stunk like cig smoke from a past life. Very dumpy. Staff were fantastic. You could hear everything from all the rooms around. I mean everything.

Check-in was uneventful. Room was on the 1st floor close to the lobby. It was relatively quiet. The room is dark and showed the main years of use and neglect. It's definitely nothing like the advertised picture. A coat of paint, new caulking, touchups - would go a long way. I'm not 100% sure but it looked like mold in the corner of the ceiling in the bathroom. The room had a microwave, fridge and coffee maker. The bed was ok but the pillows were too thick. It was like +6" high. Ended up not using the pillows. Breakfast: just grabbed a yoghurt. Saw some hardboiled eggs, cereal and a waffle maker. Would I stay here again? Only if no other choices.

If you must stay here make sure your room in in the south east corner. The rest of the hotel positively reeks of cigarettes. The first room we were given smelled so bad I had an asthma attack. The walls were banged up, looked like someone had taken a hammer to it. When checking the mattress there was all sorts of gross accumulated crud in the bed frame. Saw one person in the hallways with lit cigarette. The only reason this review gets a slight bump from me is that the lady at the desk was extremely apologetic, and let me check all available rooms she had till we found f one that didn’t smell like an ashtray. S bit the cleanest, but at least we were able to bathe and sleep. So top notch customer service at the desk, the rest is outdated, dirty, and in the case of most of the rooms, smells and looks like the 1960’s.

The rooms are OK. The hotel is dated, but the price was OK. Just off the highway very convenient. The staff was very knowledgeable and helpful.

Overall, for the price and type of hotel, this was a decent stay. The location was very convenient — just off the highway and close to restaurants, shopping, and everything we needed. The bed was comfortable, the shower had great pressure and hot water, and the microwave and fridge worked well. We also appreciated the main floor room with easy access to a grassy area for our dog, plus a green bin for waste bags. Continental breakfast was about what we expected. Unfortunately, there were a few negatives. Our vehicle was vandalized in the parking lot during our stay. Thankfully it wasn’t broken into, but it was still upsetting. Our room was also never serviced during our 3-night stay, although when I did find a housekeeper she was friendly and quickly provided towels upon request. The biggest issue was the front desk staff. Our key cards repeatedly stopped working and every interaction about it came with attitude from multiple staff members, as though it was somehow our fault. We travel often and have never experienced ongoing key card issues like this before. Overall, the hotel met our basic needs with decent sleep, good showers, fair pricing, and a convenient location, but customer service definitely needs improvement.

It's a very old hotel, and it shows. Musty, cigarette smoke covered with air freshener vibe. It was cheap for a single night stop over.

Very good breakfast, and coffee 24/7. Clean room, friendly staff.

​If you're looking for five-star luxury, this isn't it but if you need a reliable spot to crash after a night out or a quick place to stay while traveling, it definitely does the trick. ​The staff is lovely and very welcoming, which makes a big difference. The rooms are basic but neat and tidy, and while the beds are actually quite comfortable, the pillows could definitely use an upgrade. Full disclosure: I’m the type of traveler who brings my own bedding anyway, so I was perfectly cozy! ​The rooms do have a bit of an old-fashioned smell to them, but I found a quick hack: I clipped a linen scented car vent air freshener onto the heater/AC unit, and it cleared the air right up. ​A huge highlight was the King Suite. It’s massive honestly felt more like a bachelor apartment than a hotel room. It comes with a full kitchenette, a full-size fridge, and Smart TVs, which is a nice modern touch for a budget friendly stay. ​Bottom line: It’s nothing fancy, but it's clean, comfortable, and the extra space in the suites makes it a great value.

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The fixtures in the room were very worn, and battered. Bathtub was stained, floor uneven curtains improperly hung. Security door to outside was duct-taped permanently open allowing anyone access. Worst room I've ever had. (Reflected in the price however)

The breakfast is enjoyable

It nice to have a breakfast provided

Very friendly staff. Good value for price.

We had reserved for two nights but left after the first night. We found the rooms very dated, curtains were worn and the bed sheets had seen better days. We were on the first floor (by our request as we are older and stairs pose a bit of a problem) and we found there was quite a bit of noise in the halls. I also felt uncomfortable during the night as I thought I heard someone trying to access our patio door. I woke my husband and he checked outside but couldn’t see anything. The hotel cost was very reasonable and now I know why. I had read most of the reviews and none of the reviews reflected the shabbiness of the rooms. This hotel certainly needs a facelift! We will be cautious about staying at Super 8 again

It was very meh. Good location because of everything around it but the sheets were dirty, the hotel is dirty, and some staff are very rude. It’s cheap and dirty.

Nasty. Should be shut down immediately gross

The smell in lobby is unexpected my husband had respiratory problems & he can’t breath with the smell Secondly there’s policy activity we don’t feel safe we didn’t check in the room just cancel the booking

This location is near most popular restaurants and stores. It provides EV charging and is also near a Tesla Supercharger.

the breakfast was excellent and the staff very courteous. But the room was far from the picture seen and sent to my email and as shown in this email. The room was clean but very old and battered plumbing rusty. People smoked on second floor and the smell descending to first level. But at least the beds were quite comfortable and it had a fridge, coffee maker and microwave. However would not return to this hotel unless it had newer rooms. Thank you