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A dated hotel situated on a very nice lookout over Banff. A larger hot-tub would be more inviting for guests. We didn’t use the available E-bikes which is a great amenity. Dining staff were very friendly.

The room was small but it was clean and well appointed. The hot tub is on the small side but the view from the hot tub is great. A nice place to stay.

Best view ever from deluxe valley rooms. Close to highway. They have a common use hot tub. They even provide complimentary e-fatbikes, bear spray and other stuff. There is an in-house restaurant with high ratings. Even if you want to go to downtown for food, it’s only a few minutes drive. I tried uber eats pickup option and it worked. There was no delivery as no drivers were available at that time. Only issue i had was lack of an elevator for 2nd floor. As we had a baby with us, we had to carry a lot of stuff up. But it’s okay for the building’s age which is otherwise renovated aesthetically. The view up there was sublime. Toiletries were provided which said locally made and smells nice actually. I will book again here when i get a chance even though there is no complimentary breakfast. Such is the aura in the room and the outside views.

Best place for a hot tub with a view

Staff was amazing, extremely helpful. Great view from our room and the hot tub. We had breakfast at the restaurant and it was the delicious and our server was very nice and attentive. 10/10 would stay here again

Love to see Mt. Rundle more next time.

The room was clean and bed comfortable. The staff were friendly and helpful. The hot tub is a nice addition but not quite hot enough The free shuttle to town is a definite plus. Only negative is the dinner menu…. Plates to share and expensive considering the food quality. I would have loved some fresh organic options on the menu. The Banff townsite is not far away though. I do live the feeling of being nestled in the mountains. I will go back again

Room 107 We were greeted with a beautiful smile. Made our day so much better after a long drive. Hotel is easy to find. Not in downtown Banff, but hotel has a shuttle. Also many sporting items to rent. Hot tub, but we didn't use. Room was very clean and well stocked. The view from this room is spectacular! We were here with the snow on and still very nice to set outside our room to see the mountains. Summer would be awesome. Quiet and dark. Bed and linens very comfortable. Bathroom well stocked and great towels. Check out just as pleasant and seamless as check in.

Staff was great! View was unmatched, hot tub was good. Everything was great really, the experience is more so the view rather than the room. Room is simple and will do as the view is insane, only problem is the floors are pretty loud so you may actually wake up in the middle of the night when people walk around.

Fabulous

Juniper Hotel accommodations and amenities are great, but the staff is what makes it wonderful! There are several strands outs, but EVERY staff member is friendly, kind and helpful. You really feel like you are being welcomed into their home. As for the amenities, the ebikes are available for 3 hrs or a car service can be scheduled for drop off/ pick up which is a lifesaver when visiting Banff! The hot tub is a welcomed relief after, hiking, caving or snow shoeing around Lake Louise and the smores are a fun way to meet new people and end your day. The Juniper Bistro is top notch, their food is delicious and the presentation is a work of art! I would recommend the mushroom and kale bennies for breakfast, the brie for an appetizer or a meal, and the hot cocoa off of the drinks menu should not be missed! Areas to grow on might be: - accessible microwaves for guests (thank you front staff for heating up my items every morning!) - attention to sound proofing opportunities. If you're stressing in the 100's room of the main hallway, voices are quite loud and can wake you up. Along with you can hear the families upstairs. - consider a change to the additional $20 daily charge for "amenities". Although, we like them, it's hard to pay an additional $20 daily for access to them.

Nice place, the toilet had an issue, and there is no gym, but for the money it was great.

The quality of the room was poor, window that didn't open and close properly, toilet that wasn't fixed on floor properly, poor access to phone charging receptacles. Would not stay there again.

Hot tub was a little bit dirty

Great staff

Room was nice with great views, really enjoyed the complimentary e-bike as well!

My recent stay at the Juniper hotel exceeded all expectations. The staff went above and beyond to accomodate my stay and make my Banff experience one for the books. The ambiance and overall atmosphere both in the hotel and the bistro can't be beat. The rocky mountain view I enjoyed while enjoying dinner at the bistro was magical and only comparable to the stunning view from the amazing outdoor hot tub. 10/10 will be back!

Everything was good except I was not impressed with having to pay an amenity fee $20 per day plus taxes for amenities I assumed were apart of my hotel stay.

We stayed in a family suite and were surprised to see no separate seating area. Just the two beds in one room and another bed I. The other. I would have thought there would be a couch area. The furniture in the room was also very run down. The chair looked like it was falling apart. The restaurant was really good but very expensive for what you get. Even the coffee in the morning at the restaurant to go was over $5.00.

It was a lovely stay. Hot tub was out of commission but being right beside it, when it did work was a little too loud with chatting to be in the room beside it. Lovely hotel and restaurant!!!