TownePlace Suites by Marriott Ottawa Kanata

Great breakfast! Helpful staff. Clean room.

.

Pretty good

Good

The room smelled like someone dumped a gallon of milk on the carpet and just left it. Spoiled milk. That smell was trumped by the smell of the fridge, when you open the door it was like being hit in the face with rotten food left in their for weeks. We closed that and never opened it again. Luckily we only stayed one night. The location is great, close to the highway, restaurants and shopping.

Great place

Always clean and quiet , nice breakfast

The hotel was clean, and the staff was very friendly. The breakfast was filling and good. If you like oatmeal, there were about 10 different toppings to put on it, and they were all good options. The resealing of the parking lot caused it to be blocked off the whole stay. Cars were parked on the street behind the entrance, and you had to walk around the building to check in. Once you had a room key, you could use the back entrance to bring your luggage in. I wish there was something on the website about that. Chances are we wouldn't have booked it, so I guess it served them well not saying anything. The room layout was strange. There was a lovely kitchenette stocked with cookware and utensils, plates, and glasses to make your own food. The bathroom layout suffered because of it. The toilet was in a room with the shower, and it was a very tight fit. The sink was outside the bathroom and not far from one of the queen beds. If you were utilizing the kitchenette, then maybe it would be easily overlooked, but it made it strange, especially for our 19 year old son that was in bed closest to the bathroom. So, takeaway is how convenient it would be if you were staying several nights and could make your own meals. A little unusual for a one-day visit.

Housekeepers helped maintain our room clean. All of the staff were very friendly and helpful. There were a variety of breakfast selection daily. We were a family of 4 with small children. We stayed for 8 nights. We had a wonderful stay and would highly recommend this place! We look forward to our next hotel stay.

Very nice property. Clean, comfortable, quiet and well appointed. Great gym. However… Checking in took forever. I think the desk clerk must have been writing an essay! There were no luggage racks in the room and I couldn’t find a hair dryer Front desk didn’t take tap Breakfast was only available until 9am (that’s 6am in Vancouver where we flew in from!) No bar or restaurant on the property. Lots of restaurant choices within walking distance bur a car would be required in bad weather. Conclusion: highly recommended for long term stays

Breakfast was ok

Bon endroit pour un séjour professionnel ou en famille: la cuisinette de la suite comporte une petite plaque de cuisson, un lave-vaisselle (eh oui!) et un véritable frigo (pas de type bar). Petit-déjeuner inclus est minimaliste, d'où la cote globale de 4/5

Very nicely appointed rooms and well maintained property. Very convenient location not far from the highway for travelling through the area. Parking was included as was a good breakfast. Staff were friendly and helpful.

Very clean hotel. Great breakfast. Kids loved the pool.

The room was beautiful. The staff was very nice. I was disappointed that the pool was out of commission and it wasn't stated previously to booking. I booked that hotel because they had a pool. I didn't find out until after checking in and discount wasn't offered.

Perfect

Everything was really good except the laundry machines were dirty. Dryer filters were full of animal fur

Very friendly staff clean property well equipped kitchen

good

Stayed at the ground floor room with no choice for 5 nights but fortunately quiet. Preferred that the housekeeping could clean the room everyday but not once every couple days. Breakfast selections were better during weekends with sausage and omelette but no more during weekdays with very limited choices. The shower bathroom is very tight and the door bumped to my feet when closing on the day. Need to be carefully to get in. Kitchen is nice and convenient if you need to use it.