トラベロッジ バイ ウィンダム ウィンザー

Staff, amenities claen

The hotel room had a strange smell, and I checked out within 10 minutes of checking in.

A clean room.

Room was 2 Star as rated. Beds were comfy, missing a headboard, in need of a deep clean and a renovation. Breakfast had no protein options, pancake machine was out of service and juice machine wasn't even plugged in

Toilet needs to be replaced asap. Small and dated difficult to flush. There was some updating in room. Hot tub did work well. Mattress needs to be updated asap. Big tv Roku ready. Nice water pressure in tiled stand up shower. Has lots of potential just needs to be updated further.

Very bad

clean room, friendly staff

Yes

The breakfast had small options. The only good thing was pancake but machine was broken... Staff was not fully trained to work alone. No coffee in lobby as advertised. The only good thing price

It's ok, not very clean, a free yet poor breakfast. It's biggest virtue is to be free.

Water pressure was very slow, which made showering a terrible experience. It took much longer to rinse off.

At the check in wait it 10 minutes till someone comes. Yelling 2 times down the hallway.

The problem was that my flight was canceled on the first night so I didn’t make it till the seconed day and then they charged me an extra xtra day

The room was cleaner than I expected. It would be nice to have a tissue box available. With four pillows per bed, I’d suggest making them different textures as they were all too soft for my liking. The main reason we booked this hotel was because of the pool. When we checked in we were told that the pool had not been operational for quite some time. Needless to say, my son was very disappointed.

Had trouble signing into the tv...i used my own hot spot. My bathroom counter was gross and literally coming away from the wall. My son had to clean his tub out before showering. The one thing we always look forward to at this hotel wasnt working in the morning, the pancake machine. The apple juice that came out of the machine was gross. Very watered down and had so many floaties. Gross. By the time we got to breakfast, it looked like the hotel ran out. And we got down at a decent time. Choices were very minimal. This used to be our go to hotel. I will def be finding somewhere else.

Clean room/ comfortable beds/ quiet

I would go back again thank you for the excellent customer service during our stay 👍

Satisfaction

Was ok

Our room was clean and spacious. It included a coffee maker and fridge and microwave. The staff were friendly, courteous and helpful. The breakfast had many options. I thought the pancake machine was terrific. Loved watching it. Unfortunately on our second day it was broken.