Hôtel La Résidence N'Djamena

After numerous confirmations no one picked me up from the airport at 3:30 AM. Instead I had to walk through a dangerous neighborhood. The back door gate wouldn’t let me in so made me walk further with no lights on in the morning. When I arrived at the hotel they didn’t have my reservation, in fact I gave them the room number I was taking and the gentleman staying in there to check in earlier… Somehow they didn’t have the information. Instead, I had to take another room and resolve it the next morning. Expedia refused to refund me the money because the hotel refused to reply… Such an incredible experience

1 - dump and smelly room 2 - AC not working properly and kept switching off during very humid and hot days 3 - shower blocked - drain/sewage blocked which made it difficult amd unhygienic for standing in the flooded bathroom. 4 - very basic breakfast.

Clean & comfortable very nice helpful people highy recommended

Hotel plutôt propre et bien géré a 2 pas de l aéroport. Grande piscine. Restaurant bon.

Un bon séjour avec du staff de qualité et agréable

très bon service mais les installations sont un peu désuet dans les chambres

Hotel a proximité de l aéroport. Chambres et hôtel très propre. Grande piscine sur place. Très bon service.

The property was great. However, I was told that I had to pay a city fee of 6500 FCFA after making my payment online via Expedia. This was disappointing because I was not informed by Expedia and neither was I informed by the receptionist on the day I was to lodge. It was after making enquiries to extend my stay that I was told that there was an outstanding balance to be made. I ended up paying more for the nights I booked through Expedia than for the nights I paid after my arrival to extend my stay.

Sa proximité avec les services économiques et financiers de l’Etat pour mon travail

This hotel is very net and comfy. We enjoyed the food and the pool very much.

Functionality at a steep price. All small things come at a prohibitive cost. No business center, even though this hotel is used by business people.

I booked the hotel online through hotels.com. the three rooms were booked for 5 adults.Upon arrival I was met with endless hassles from the hotel staff at reception regarding check in and was refused breakfast although my online check in details clearly stated that breakfast was included in the price I paid.I then has to pay for breakfast and claim back from hotels.com. I was disappointed by the staff and but the reception received by the hotel and will not use this hotel again