ホテル コスタアウストラリス

プエルトナタレスは、パイネ国立公園観光の拠点となる小さい街ですが、その中で一番豪華なホテルのようです。外観がオシャレです。夕方に到着したのですが、両替(Cambio)の案内やパイネ国立公園のツアー予約も丁寧に対応いただきました。ただちょっと値は張ったかな。とても安心感のあるホテルです。

Desgr

Café da manhã fraco. Poucas opções de frutas e pães. Quarto bom, mas sem frigobar. Localização miiiiiilllll. Top top!! Funcionários muito atenciosos!!!

Staff

Todo bien

A lovely hotel with totally wonderful staff. Really well located near all the restaurants. Only drawback is that breakfast needs a few more options. By Day 5 (you’ll need that many days to properly see the Park and the area), you really need some variation. Perhaps it’s more varied in summer (this was an off-season stay.)

Hotel bem localizado. Quartos suficientes com comodidades essenciais incluídas. Pequeno almoço bom.

Tudo impecável, pena não ter estacionamento

We stayed at this property on our way to Antarctica. Everything was absolutely amazing! The food was great and staff was very nice .

Whatever you do, stay somewhere else. You will hear everything, thin walls, thin doors, thin windows -- road noise, hall noise, etc. There was mold in our shower. There is only a thin glass door between the main room and the toilet - you hear everything. Water temperature of the shower varied depending on what was being used by others. Wi Fi was non-existent in the room, had to go to the main lobby to use it. The place surives by bringing in large tour buses. It was a really miserable experience. Stayed in late March 2026.

Hotel na beira

Breakfast was great. Great views and closeness to restaurants.

Great customer service

Rooms were clean and bed/pillows all of good quality. Breakfast started at 5.30am which is perfect for all the early starts with the treks and nearby trips. It’s a shame there are no other facilities to make it feel a little bit more luxury like a pool. View from our window was a construction site so not the best! Disappointing to not know this before staying as i think we would have booked elsewhere as we needed a relaxing day before starting the w trek but found it hard to relax in our room!

Parking was ok, location excellent, hotel clean and professional

We had a large suite with direct lake views, although as hotel is on the only main, coast road, it can be quite noisy during the day. Room very nice and can see the other rooms quite a bit smaller. Food good

The rooms have no sound barriers. You can hear every vehicle that passes in front of the hotel and everyone walking down the hall. The key cards on worked once and then we had to keep going to the font desk to have them reactivated. The ocean view was spectacular!

Incredible!

We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.

Hotel is generally pretty good. Great breakfast and great lobby with nice view. Room was a bit small and didn’t have a fridge or anything to prepare a hot beverage which was a bit disappointing. Parking on premise is very limited. Otherwise all was good.