エンパーク グランド ホテル 中関村 (北京世紀金源大飯店)

部屋は広いですが、設備が古い、場所は便利とは言えない。地下鉄駅まで徒歩15分かかります。値段のほどかな。受け付けは日本ができませんので、基本的には、中国人客がメンに宿泊ホテルです。""""""""""""

１．朝食付きのプランですが、朝食代は別途徴収された。妻に頼んで日本でexpediaに問い合わせ、自分も現地でホテルの関係責任者に問い合わせて、3時間の後朝食代付きであることが確認された。ただし、国際電話代だけではなく、大切な出張時間がこれに使われた。これは、ホテル側の責任とは限らず、expedia側のミスである可能性が大です。 ２．禁煙室を予約し、チェックインの時にも念のために説明した、担当者はわかったと言って、手配済みの部屋を取り替えてくれたが、やはり喫煙室であった。それ以上交渉に時間を使いたくないので、そのまま泊まった。 ３．翌日午後4時前、仕事から戻って、部屋は未掃除のままです。以上のことを重ねているので、大堂の副経理に電話した。ただちに、部屋のランクアップという提案が出されて、これを受け入れた。新しい部屋のトイレの水が流れなく、もう一回スタッフを呼んで修理してもらった。 契約条件と異なることが重なり、大堂副経理のような管理層は素早いものごとへの対応能力を持っているが、一般のスタッフはこれと大きいな差があると感じます。 　 　

That's good for business trip in Beijing area.

The hardware is some kind of old, the location is very good

酒店是好的，只是有一点舊，中餐不錯

The front desk speaks no English, which is rare for a large international hotel in Beijing. The property is nice, but I had a lot of unnecessary and unusual trouble. My key card stopped working on 3 separate occasions during my 5 day stay. The housekeeping didn't replace my instant coffee and due to them not being to understand my request for a replacement I was directed to buy coffee at the hotel bar. And I had a problem with the room and had to spend over an hour getting hotels.com to communicate with the hotel before having to agree to pay a pretty large change fee because the hotel was completely inflexible.

1. 언어적인 불편함이 가장 큽니다. 중국어가 되지 않으면 소통이 거의 불가능합니다. 2. 호텔스 닷컴에서 조식 포함으로 예약을 했는데 체크인하니 조식 미포함으로 되어 있었습니다. 3. 체크인 후 받은 키로 방으로 들어가려니 문이 열리지 않았습니다. 4. 방 이용에 대한 설명이 없어 음료 및 음식 이용을 할 수 없었습니다. 5. 티비가 깨끗하게 나오지 않았습니다. 6. 주변에 음식점들이 거의 없습니다.

实话实说，酒店住宿环境还是很不错的，但是管理太混乱了，预授权刷了5000，还多800块，虽然跟他们反应说会退，但是总体来讲，管理混乱

Hotel situado convenientemente en Beijing. Funcional y moderno, con las comodidades exigibles en China.

Enjoyed stay. Friendly staff. Room clean. Pool not adequate. Breakfast ok. Staff polute.

Nice big hotel with all services even a massive lap pool and gym in the underground shopping area. Downsides is the limited English of reception staff to support ticketing etc and its not that close to the old city.

The hotel is in a nice location, in a walking distance to a major shopping mall and subway station. A food court and walmart are located at underground floor of the hotel, making it convenient fro shopping an dinning. The hotel lobby is nice and spacious. Room is spacious but not clean enough and furniture is old. staff is generally friend.

性价比一般

Good hotel but should be renewed

房間設施老舊，有改進的空間

还行吧！最满意的是底层商业区，吃喝购物很方便。

还好

Pessoal de serviços muito atenciosos, local próximo a shopping, supermercado, bancos.

the hotel room is big but a little bit old

Good bargain with the price. The room needs update. Good Wifi service.