クラウンプラザ杭州銭塘 by IHG, an IHG Hotel

シャワーブースの壁に髪の毛が多く付いていて不快な気分になった。周辺の環境は、目の前にショッピングエリアや飲食店もあり、夜も安心して歩ける治安で大変良かっただけに、掃除が行き届いていないことが残念すぎた。

Steps away from subway station. Easy transportation. Next to a shopping mall, tons of food options nearby. Great customer service, and helpful staff.

The customer service is superb. Hotel staffs are very kind and extremely helpful. Great Experience.

👍

Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English.

Was an amzing stay. Staffs were very helpful and kind.

不錯，都乾淨，又方便

不錯的地方，服務也都很好

I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent

Good service, good room, good bathroom, good food.

It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!