杭州ウエストレイク (杭州西湖大酒店)

客室綺麗、スタッフの対応も◎ MAPでみつからず到着まで苦戦 西湖も夜市も歩きで行ける距離

good

The rooms are clean well daily and free snack & drinks provided. Breakfast is great with variety, but they need to improve their way of keeping the hot food warmer. Especially western food, it shouldn't be kept at room temperature.

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Room was clean and comfortable. Great location within easy walking distance to shops, malls and metro. Short walk to Xiwu Lake as well.

Good - hotel had a great location, near to the mrt and lots of eateries around. Room is clean, check in was fast. Bad - bed a bit hard for me. Wifi super lousy, connection problem. Could not lock in after a day and have to keep calling the front desk for a new password. Lobby no toilets.

The location is perfect, not too far to walk to the center. The air conditioning is not strong enough

Convenient

The hotel is very convenient in its prime location on Yanan Road, right opposite the Kerry Centre and Fengqi Road subway being just a few steps from the entrance. The hotel is the Hyatts take on a modern, digital nomad friendly hotel. It is both positive and negative. The charging port access across the room is great, with the ability to charge multiple devices from almost anywhere in the room. However this translates to little led lights everywhere which are bothersome when trying to sleep, the brightest light of all emanating from the highly advanced electronic toilet and the glass dividers spreading that light. The room also stank from the drain and it was rather off putting.

Good value and close to west lake

Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help.

Great

The room is good, but the coffee machine is not easy to use need staff's help. The room soundproofing is poor, can hear the other room people talking in the night!

Very accessible and just next to a mall. Lots of dining options. Near the metro too. Room is clean, big and modern. But the bed is rather uncomfortable and firm.

Tämä oli hyvä. Standart-huoneen taso ylitti odotukset, menisi vähintään luokkaa korkeammastakin. Loistava suihku, erillinen automaatti-wc, huoneessa sekä toimiva lämmitys että viilennys, maksuttomat vedet ja limpparit jääkaapissa + hammasharjat yms, tilava huone ja iso sänky hyvillä tyynyillä. Wifi ok. Kiinalaiseen keskitasoon nähden todella siisti ja länsimainen, henkilökunnan englantikin riittävää. Hinta oli myös ok, ei halvin, mutta kerrankin maksoi mielellään. Loistava sijainti. Fengqi Roadin metroaseman C3-sisäänkäynti avain hotellin edessä. Tien toisella puolen ostoskeskus ja iltamarkkinakatu. Lähistöllä rafloja ja baareja jonkin verran. Miinukset vain huonosta huoneen ovesta, joka päästää äänet läpi. Isolta tietä ei tule liikaa meteliä. Sänky olisi myös kaivannut petaria. Jos joskus tulisin uudestaan Hangzhouhun, majoittuisin ehdottomastii täällä. En kyllä tule.

Great hotel great service .

地鐵鳳起路站C2出口，交通方便。 服務員言言小姐英語流利，方便溝通。

隔音不佳. 早餐用餐環境可加強.

隔音很差

Staff is wonderful. Very accommodating . We arrived on a late rainy day and the front desk helped us order ‘ take out ‘. Had 6 days of glorious stay. Thank you very much .