Shangri-La Qinhuangdao

To call this a 5 star Shangri-La is a not accurate. After checking in to our paid upgraded room we noticed the AC wasnt working in the bedroom (had a big room with seperate living room). the engineers arrived and quickly fixed so that air was coming out, however we notice that it was not cool air but just natural air as they call it. keep in mind this is in end of May where temperatures are between 22-28 degrees outdoors with the sun constantly on the rooms. I was told that cooling would not be turned on until mid June or later, which is insane. After several calls and threats to leave the hotel they finally agreed to turn on the AC (big thank you to miss Kong in the receptions, without her this stay would be a big disaster). the cooling was however not too powerful since other guest might "find it cold". So naturally the hotel lobby was never cooled either. The breakfast downstairs is OK at most, but definetly not worthy of Shangri-La, there are not even enough seats for people to sit. the lounge room on the top floor only had breakfast during weekends, which was also poor quality. The AC in the gym was always turned off so you need to tell them to turn it on, and it takes forever to cool down. The indoor pool had rules that you need to take shower before going in, yet it seems that nobody cared about those rules. the hotel area is a garden with some kids zoo which was too small for the animals. there are no sunbeds in the area and no beach that belonged to the hotel.

Uitstekend, direct aan de kust gelegen hotel, goed bereikbaar, alhoewel de ingang wat weggestopt was achter hekken. Ruime parkeergarage. De hal was niet echt verwarmd, zodat het een 'koele' entree was en het welkomst-gevoel ontbrak. De dag erna hinegen meerdere mensen met jassen aan in de steoleln, wachtend op een conferentie of een huwelijk - leek meer een stations hal. Vriendelijke staf, vlotte afhandeling bij inchecken en uitchecken. Ruime kamer, met balkon, uitzicht over strand en zee. Schoon. Prima bed. Heerlijke warme douche. Snelle liften. Het hotel is niet gericht op buitenlandse bezoekers: zeer beperkte kennis van het Engels, geen internationale tv zenders, ontbijt vooral chinese gerechten (met een paar internationale gerechten, zoals yoghurt en eieren en brood van een paar dagen geleden), buitengewoon onvriendelijke bediening (op het groffe af) aan het vers-station, gelukkig wel hele vriendelijke dames die de tafels afruimden. Het was fris binnen, zodat meerdere bezoekers met dikke jassen en petten op aan tafel zat - geeft niet echt een gevoel van een vijf sterren ambiance. In de lounge hele beperkte service, ook weer gericht op Chinees publiek, dat bovendien op de gerechten 'aanvalt' zodra het happy hour begint. Mooie selectie van verse thee-soorten. Al met al is dit geen 5 sterren hotel, eerder 3 sterren plus.

Excellent hotel - the service was great and the location was brilliant. Very good facilities too. We highly recommend you stay at this hotel!

总体上讲还是不错的，但和好一些的香格里拉酒店比，管理上还是有差距的。体现在早餐上更明显一些。疫情期间可以理解。大堂早上6点以前竟没有人值班，需要客人大声呼唤。

Great stay as always.

We, my fiancé and me, both only ate at the hotel that day and had dinner at the Chinese Restaurant. We got food poisoning and stay in room for almost two days to recover. We had to stay one extra night because we where too sick to travel on. Although the hotel offered to bring us to hospital when checking out they refused to acknowledge anything wrong with their food and the manager on duty just said maybe we got a cold and should drink more hot water. No apologies. When asking if they at least can deduct the dinner from invoice (not even the additional night) they were dragging on for about an hour and kept us waiting. So appalling, just unbelievable for any hotel which would claim any star.

This hotel was fantastic minus the heat in our room. We had it set at 5 degrees C and it was still sweltering. The food and the staff were top notch. The staff was beyond helpful in getting these non Chinese speakers anything and everything we could possibly want including a personal taxi to The Wall who stayed and waited 3 hours to drive us back. The views can’t be beat either!!

This is a great hotel. From the vast, spacious, three story high lobby/lounge to the welcoming Shangri La fragrance being pumped through the AC, the amazing view of the beach and bay and on to the sumptuous rooms- this place has it all. Easily one of the nicest hotels I've had the pleasure of staying in. The whole hotel is just plush. Great rooms and big comfy beds with excellent pillows and bedding. lots of outlets for recharging phones and tablets. Breakfast is amazing with a wide array of Western, Chinese and Euro cuisine. The fitness center is one of the best in China and there is a great running/walking path along the beach front that is accessible directly from the hotel. This will be my go to hotel in China in the future.

very good. perfect in everything.

Top Hotel direkt am Strand. Im Januar zwar nicht zum Baden geeignet, dafür eine sehr schöner Spazierweg am Strand entlang. Falls man nicht im Hotel soeisen möchte: Die nächsten Restaurants liegen ca 20 Minuten Fußweg entfernt. Vielleicht besser mit einem Taxi fahren.

The hotel was nice and comfortable. The area is also nice although the beach had a lot more f seaweed in the water. Good location but we did not find too meant places to eat outside of the hotel restaurants. Good stay overall.

Loved this stay. My first trip to Qinhuangdao and will certainly return. Beautiful hotel and lovely staff

The Shangri La Qinhuangdao has definitely lived up to everything of a 5-Star luxury hotel. It is a brand new hotel with stunning views of the shoreline. We had two executive rooms with sea view and the moment we stepped into the room and out to balcony, we knew we chose the best hotel in the area. The rooms were clean, luxurious, and had the most comfortable beds. The bathroom was huge with everything you can wish for and more. The shower area even has a bench which came in very handy because I have elderly parents that really appropriated the facility. What made this hotel stand out and exceeded our expectations was the excellent staff. Check-in was quick and we were greeted with smiles everywhere (special thanks to Vicky). It was our first time to Qinhuangdao and the hotel staff/concierge provided us with very detailed information/maps of the area and gave us excellent tips of best seafood restaurants that were conveniently located, very reasonably priced, and had awesome seafood (special thanks to Edward and George). We even got help getting train tickets to Panjin to see the Red Beach and hired the hotel's vehicle to tour of Shanhaiguan and Laolongtou after we returned from Panjin. The weather was not cooperating and rained (with hail too) everyday when we were there. However, with the assistance from the concierge, we were able to tour all the attractions we had on our bucket list.

Stayed 4 nights in this hotel in June with great seaview and balcony. The hotel is right on the beach so excellent location but nothing else around the place, at least 10mins walk to any town or shops. It is very new hotel so everything is excellent condition. However... The place is ran by a team of inexperienced staff, especially in the few in-house restaurants and the Horizon Club Lounge. Restaurant staff appears to be day-dreaming on the job with long waiting time for food and just walking around without any attention to the customers. During our times in the restaurant, many people complained. Prices are reasonable. The room is actually very good, clean and bright. However the controller unit for the TV is actually hidden in the back of the set, which is all good and well, EXCEPT the sensor for the REMOTE is also on the controller unit. To change the TV channel you will need to aim and point the remote from the side into back of the TV set. This is not ideal when you are watching TV on the bed!! The breakfast in the Horizon lounge is fell far sort of our expectation with long wait for food and lack of choices available. The staff in the lounge are friendly. The water temp in the shower is not constant and can expect HOT, V HOT, WARM, COLD during your shower time. Overall is the best hotel in Qinhuangdao but I suggest ALOT more staff training required, especially in the restaurants!! Finally, leave quite a lot of time as the checkout took almost 20 mins!!! REALLY?

刚开 很干净 没味道