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This is one of the best breakfast in the world. A combination of local food with fresh french pastries, local juices and very diverse and delicious fruit collection. The setting in the old city and the service is spectacular snd very friendly. The duplex rooms were a bit dusty given the high ceilings. I think they can easily fix this. We will definitely come back.

It’s a nice hotel. The picture is misleading as you are staying at the hotel but all amenities like breakfast, gym, pool and restaurant are all at the main property, Santa Clara. This was fine as it is only 1 min away from Bovedas. I like both property , very friendly staff, good service.

The best feature is that it is an Annex of the Sofitel Santa Clara, which is fabulous as next door

This place is nice enough if you get the right room. Or if you just get the room you booked. We booked the large family suite with two beds a sofa bed and two bathrooms on the top floor with a view of the ocean. It says so on the confirmation. We Never saw it. When we checked in the were polite and welcoming and escorted us to the worst room on the basement level and said ‘enjoy your stay’. So obviously we walked right back to reception and after some time and a manager they said oh, we are over booked. Wait…now that I’ve said something you admit you knew you gave me not only the wrong room but made no mention of the shift until the bellman took us to our room. Furious. So they could only give us two different rooms for the first night then moved us to the ‘correct room the next day, after 3pm’. Ok we were tired from traveling and we had a morning planned so settled but was promised a credit for the inferior room and the clearly different price not to mention the hassle and con game we were subjected to. Ok. So next day. ‘The room is ready’ we get our keys and we go check it out. A better room. Great view. Two bathrooms. But still only one bed and a sofa bed. It’s not what we reserves or paid for ! They were just so inconsiderate

The location overlooking the historic Walls and the Caribbean Sea and the barrio San Diego area is beautiful. The staff was incredibly helpful and allowed early check-in… the customer service was above and beyond.. the restaurant was excellent in the room was huge with a large balcony..Cristian and Luis were very helpful at all times. I stayed at three other hotels in Cartagena in the last three months and this hotel was the best compared to the Hyatt Regency in Boca grande and the Bastion Luxury hotel in Candalaria area.

Genial! Vista a la muralla y al mar. Una habitación muy amplia y cómoda. El desayuno, espectacular.

This property is beautiful. Extremely clean!!!! I loved my stay here. It is very walkable, but not so close to the action that you are annoyed by noise. The breakfast is amazing. I am EXTREMELY picky, and I loved this place. My only dislike is that in the loft, upstairs is hot at night.

Great place as usual

Muy bien

Amazing, you can stay here and enjoy the sofitel Santa clara amenities with an smart saving in studio rooms

Wonderful locations

The staff was excellent, the rooms large and clean. You have access to the pool and other amenities across the street at the Sofitel. Highly recommend

The A/C wasn’t working properly

Las instalaciones del hotel impecables, y lo mas importante el personal del hotel siempre muy amable y con buena actitud

Superb stay, full access to the Sofitel hotel across the road, pool, gym & breakfast, etc. Very friendly and helpful staff, clean, spacious and comfortable, would definitely stay again.

Front desk staff very helpful and friendly. Very close to everything you could want, shopping, dining, sightseeing and yet quiet to enjoy the view of the Caribbean Sea outside your windows and to hear the slight sound of horse hoofs clopping on cobblestone streets.

Excellent hotel

They provide little tiny water bottles, you have to wall four blocks to get your own water unless you want the tiny bottles for a price

Its a beautiful property and excellent rooms and service. I really enjoy everything about my stay here!!! Regards

Nos fue súper bien, el hotel es hermoso, las habitaciones muy cómodas, los baños son chiquitos, pero manejables