ホテル パロマレス デル スル

La verdad muy mala atención a pesar de que se hizo la reserva por este medio al momento de llegar al hotel nos dijeron que no había ninguna reserva a mi nombre y que aparte de todo no tenían habitaciones disponibles.

Al realizar el check in, nos indicaron que había un error en el valor de la reserva y nos cobraron un valor diferente

cuando llame al sitio para saber como llegar me dijeron que HOTELES.COM no actualiza las reservas en linea y que la habitacion que ho habia reservado no estaba disponible

Buen hospedaje

They put me in a nice small room with a private bath first by mistake (I had paid for a private with a shared bath) and the second next day confronted me as if it were my fault and moved me. The new room was a tin/block structure on the roof (in the tropics with just a fan), 6x6.5 feet (I measured). The twin bed touched the walls on either end and the door barely opened. It was technically what I had paid for, but anyone else would have left their mistake lie and comped me the room they had given me as it was their mistake. The showers both had the heads removed (stolen?), so the water (cold only as is common in the tropics) just poured out like a hose. I reported it to a surprised reaction, but they didn’t fix it. Other than those issues, it was a nice simple hotel and a great price for a private room.