インターコンチネンタル ドミニカ カブリッツ リゾート & スパ by IHG

The hotel is stunningly beautiful, clean and accommodating. The main issue was food and beverage service. The staff had no clue on how to wait on tables, present menus, serve beverage or food. We waited 45 minutes for 4 drinks only to be brought one, told two weren’t available and had to wait again for the last. It was disappointing at best. Food was good but they need training in their restaurants!

I was very stressed until I got to the property. I was able to chill out and decompress. My best 10days I have ever spent at an hotel. X

The resort is beautiful but the price is so high only 10 peope there. The staff don't know customer service and I was informed by the locals up the street that none of the staff were trained at the hotel and was just thrown into their position, so if i were you, i wouldn't bother wasting money or time. They don't have any events at the hotel but a sunday brunch gathering. The pool closes at 6pm everyday and only one restaurant is open with the beach restaurant only open for 5 hours. Fries are $10 US and they burnt our fries til the point they were not edible. Everything and everyone is very inconsistent. Nothing is the same the next day, which includes service, food, etc. I will never stay at this hotel again especially because I love to stay in nice hotels, and this was suppose to be a 5 star hotel but was more like 1 star. I am begging you to save your money. We travel a lot and have never experience this at a hotel or resort. All of the food should automtically be included in your stay because that is how bad the service is, how much food they lack at the restaurant, and how they are overpricing the hotel because they refuse to promote it. They were out of wings and theu are unable to give timeframe for when they will have again. They are unable to give timeframe for anything and do not accompdate in any area. The wings were out the whole 2 weeks. The wifi was out which is connected to TV service in room and for you to use your personal phone. They were very rude.

The hotel is magical, just as it looks in the photo…..Everyone is super friendly and very helpful …The only meal I had was breakfast and it was delicious…. One thing though after paying all that money a night at least meals should be part of it but despite my one only hiccup sadly it has to end but enjoyed my stay immensely….I will definitely be back in the future….

I really enjoyed this property. This hotel set the tone for my entire trip. The food was fresh and organic, but the second day I stayed, there options were quite bland. Nevertheless, this one of the top three places to stay in Dominica.

Beautiful clean hotel with amazing pools.

Quiet place

It was amazing. We had a lovely time.

Amazing place to stay in Dominica!!!! 5 stars all the way around!

Excellent

The room was superb. The pool is excellent. There is one restaurant for breakfast with a buffet, and one restaurant for dinner. It did not have everything on the menu, and I found it pricey, although the food was good. Service was very slow, although I didn't mind - I wasn't in a hurry. No beach!

Dining options are very limited even though we paid for breakfast and dinner. Also property was very quiet, hardly any guests so we didn’t get to use swim up bar or water sports because no one was working them

There were so few people (<15) checked in to the resort that they could not justify keeping more than one restaurant open, and sometimes there were no restaurants open. The food was presented nicely but not up to expectations since they also couldn't justify a top rated chef. I felt bad for them. The staff was, however, attentive and helpful.

It is a gorgeous property. They have connections to taxis to set you up for any activity that you would like to do which is very helpful.

The IHC was amazing, the property and staff were top rate. The pools were the highlight, and no one was there! Breakfast was great and the oatmeal was like nothing I have had before, who knew oatmeal could be so good! The staff was incredibly friendly, and the views were unbelievable. Would definitely stay there again, sorry we didn't have more time to explore Dominica. The drive to the hotel is a little long, but it is a great way to see Dominica. First Class all the way!

Quite relaxing retreat. Friendly and helpful staff. Lady in spa from Madagascar was lovely.

Beautiful and expansive property, with amazing views of the ocean. Rooms were big, comfortable and well appointed. It is a bit difficult to get to and isolated. The menu is very limited and the spa leaves something to be desired but otherwise would definitely recommend.

The rooms were neat and well organised eith everything a guest would need

Lovely property w/ scenic views and great and helpful staff. Swim up bar was closed the entirety of our trip. Oddly enough no iron or ironing board in the room and we were advised that there weren't many on Property but we were provided one on our 3rd day there.

Wonderful Experience!